Author: Matt Graham

Matt Graham

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.

QantasLink 717 business class

Qantas Extends Flexible Domestic Classic Rewards

Qantas Frequent Flyer has extended its offer of fee-free changes and cancellations on domestic Classic Flight Reward bookings for another two months. Qantas had previously ended its Fly Flexible policy for domestic bookings on 30 April 2022, after waiving change and cancellation fees since the start of the COVID-19 pandemic. Until then, Qantas customers could change … Continued

Empty wallet

No Compensation for Qantas Catering Failures

Many Qantas customers have not received any compensation after they didn’t receive food as advertised on their flights. To make matters worse, one passenger has now been waiting two months for a response from Qantas Customer Care after their Business Class meal contained pieces of plastic. Qantas not forthcoming with compensation for reduced Easter long … Continued

Qantas 787

Qantas Brings Back Perth-London a Month Early

Qantas will now restore its direct flights from Perth to London from 23 May 2022 – around four weeks earlier than previously planned. The announcement comes just days after Qantas had to offload large numbers of bags and passengers from its Darwin-London flights due to emergency runway works at Darwin International Airport. With a shortened runway … Continued

Rex Boeing 737-800 taking off from Brisbane on inaugural flight to Melbourne

Rex to Launch Frequent Flyer Program by September 2022?

Rex says its new frequent flyer program will be up and running by the third quarter of this year, in time for the launch of a new interline agreement with Delta Air Lines. Once it finally launches, Rex Flyer is set to offer frequent flyer points and access to lounges for frequent flyers in Sydney, … Continued

Qantas A350-1000 First Class suite depiction

Qantas Reveals Ultra-Long Range Airbus A350-1000 Seats

Qantas has revealed how it plans to configure its new Airbus A350-1000 long-range aircraft which will fly non-stop from Australia to cities including London and New York from late 2025. The airline yesterday announced a firm order for 12 Airbus A350-1000 aircraft which will be delivered between 2025 and 2028. These will be used for … Continued

Qantas airport check-in kiosks

Qantas Removing Airport Check-in Kiosks?

Qantas is reportedly considering removing the ability for passengers on domestic flights to check-in and print boarding passes at airport kiosks, in a move designed to encourage more travellers to check-in online or via the Qantas App. Australian Frequent Flyer understands that Qantas will still have kiosks at domestic airport terminals going forward, such as … Continued

Virgin Australia 737 Business Class service 2022

Up to 30% Bonus Points: Velocity’s May 2022 Transfer Promo

Velocity Frequent Flyer’s twice-yearly points transfer offer is back for May 2022, with up to 30% bonus Velocity points available when you transfer points from an eligible credit card, hotel or supermarket loyalty program! With this offer, you can earn 15% more Virgin Australia Velocity points on transfers from 12 other loyalty programs including American … Continued

Qantas 787 Dreamliner

Qantas Offloads Bags, Passengers from Darwin-London Flights

Qantas has been forced to offload passengers and bags from its Darwin-London flights over recent days due to repair works taking place on the main runway at Darwin International Airport. Numerous passengers have been bumped from flights QF1 and QF9 in recent days, often with little warning. One Qantas passenger, for example, was sent an … Continued

Buenos Aires, Argentina

Podcast #83: Travelling to Argentina in 2022

South America was the last continent to have direct flights to Australia restored following the pandemic. But the 3x weekly LATAM Airlines flights from Sydney to Santiago via Auckland were not yet running when Gus Higgins needed to travel to Argentina during February and March 2022. Instead, he redeemed Qantas Frequent Flyer points to book … Continued