Author: Matt Graham
Singapore Airlines A380 Business Class Review
Singapore Airlines flies from seven Australian cities to Singapore, including 3-4 times per day from Sydney. In fact, as of this week, Singapore Airlines has more daily international departures from Australia than Qantas! One of the daily Sydney-Singapore flights, SQ222, is even operated by the Singapore Airlines Airbus A380 which was brought back into service … Continued
Even Platinum Members Can’t Reach Qantas Anymore!
Last Monday, I wrote an article explaining how you could get better customer service from Qantas by taking advantage of the current Double Status Credits offer to reach Platinum status. The theory being that, as a Platinum member, Qantas would answer your phone calls promptly and at least provide a basic level of customer service. … Continued
Velocity Restores Singapore Airlines Business Rewards
Virgin Australia’s Velocity Frequent Flyer members can finally redeem their points to book Singapore Airlines reward seats in Business Class again. From today, Velocity Frequent Flyer has restored access to Business Class redemptions on most Singapore Airlines routes, except to and from Hong Kong or mainland China. Velocity reward seats are available to book on … Continued
How to Get Good Qantas Customer Service for Under $3,000
The problems with the Qantas call centre are well-documented on Australian Frequent Flyer and elsewhere. Unless you happen to have Platinum or Platinum One status with Qantas Frequent Flyer, you’ll often wait hours on hold just to speak to somebody who isn’t trained properly, can’t help, puts you on hold, or hangs up on you. (Or … Continued
Many Australian International Routes Resume from 27 March 2022
Today marks the start of the International Air Transport Association (IATA) northern summer scheduling period, an industry-wide changeover date when airlines adjust their schedules for the northern hemisphere summer season. (27 March also marks the start of daylight savings in Europe for 2022, which is why this otherwise arbitrary date is used for the changeover.) … Continued
Australia to End Pre-Flight COVID Testing
People arriving in Australia will no longer be required to get a pre-departure COVID-19 test, effective from 17 April 2022. This is the date that the federal government’s current Biosecurity Emergency Determination period will lapse. Health Minister Greg Hunt confirmed yesterday that, “following medical advice”, the government will not renew this when it expires next month. … Continued
Qantas Brings Back Double Status Credits (or Points)
It’s been 10 months since Qantas last ran a Double Status Credits promotion. Since then, one of the most common and hotly debated questions on AFF has been “when will the next double status credits offer be?” The wait is finally over, with Qantas launching a new promotion today! This offer gives Australian-based frequent flyers … Continued
Singapore Ends Vaccinated Travel Lanes (VTL)
Singapore will scrap its Vaccinated Travel Lane (VTL) scheme, with quarantine-free travel to Singapore available to anyone who is vaccinated from 1 April 2022. There will still be some basic entry requirements to travel to Singapore under the new “Vaccinated Travel Framework” (VTF), which will replace the VTL scheme from next month. But arriving passengers … Continued
More Qatar Airways Rewards for Qantas Frequent Flyers
Qatar Airways is no longer giving reduced access to Business Class reward seats on its Australian flights to Qantas Frequent Flyer members. It comes as Qatar Airways also switches its points currency to Avios, and British Airways Executive Club drastically reduces the cost of reward seats on Qatar Airways flights. Qantas Frequent Flyers now have … Continued