Author: Matt Graham
Matt Graham
The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.
Virgin Lounge Access for FlyPelican Passengers
FlyPelican passengers departing from Sydney or Canberra on selected fare types can now enjoy access to the Virgin Australia Lounge ahead of their flight. From this week, FlyPelican passengers booked on a Pelican Corporate or Pelican Flexible fare receive lounge access, where available, as an inclusion with their ticket. This is available regardless of your … Continued
WA Halves International Arrival Cap from 23 December 2021
As the rest of Australia reopens to interstate and international travellers, the Western Australian government has just halved the weekly cap on the number of people allowed to arrive from overseas to only 265 people per week. Currently, WA is only accepting 530 people arriving from overseas each week, who must enter 14 days of … Continued
Virgin Australia Refreshes Onboard Menu
Virgin Australia has improved the range of food and drinks available for sale in its onboard retail menu, with new options including hot food for passengers in Economy Class on domestic and international flights. Virgin has added nine new menu items to its buy on-board retail menu including muffins, Violet Crumble chocolate bars and Cheezels. … Continued
Qantas Announces Seasonal Perth-Rome Flights
Qantas will launch direct Perth-Rome flights from June 2022, with 3x weekly flights during the European summer when demand for leisure travel to Italy is at its peak. Running from 22 June until 6 October 2022, the seasonal flights will be operated by the airline’s Boeing 787-9 Dreamliners. The flights will run as a Sydney-Perth-Rome … Continued
Virgin Australia Partners with United Airlines
Virgin Australia will end its long-standing partnership with Delta Air Lines next year, switching instead to United Airlines. Subject to government approval, the new agreement between Virgin Australia and United is due to begin from April 2022. Members of Virgin’s Velocity Frequent Flyer program will soon be able to earn and redeem points, and earn … Continued
Qantas Customer Cancels $350k of Flights After 71 Hours on Hold
Last week, Australian Frequent Flyer exposed the dire state of the service being provided by the Qantas call centre. Many customers are waiting hours on hold, only to speak to staff who can’t assist with even basic requests – or for their calls to be disconnected. Clearly, this story has resonated with Australians. Following last Thursday’s … Continued
Podcast #75: How to Upgrade on Qantas & Virgin
Everyone loves an upgrade! So what’s the best way to get one if you’re flying with Qantas or Virgin Australia? In episode 75 of the AFF on Air podcast, Matt explains how to successfully upgrade to Business Class using points or money when flying with Qantas or Virgin. Learn how Qantas Classic Upgrade Rewards work, … Continued
How to Upgrade on Qantas & Virgin – AIR075
In the final AFF on Air podcast episode for 2021, Matt is joined by the owner of Australian Frequent Flyer Clifford Reichlin for a chat about the challenges of running a travel website during a pandemic – when nobody can travel. Also in this episode, how to get an upgrade when flying with Qantas … Continued
Great SriLankan Airlines Award Availability from Australia
Finding Business Class award availability out of Australia on Oneworld airlines is often a challenge. But if you’d like to redeem your Qantas points to fly in Business Class to South Asia, the Middle East or Europe, it may be worth considering SriLankan Airlines. Based in Colombo, SriLankan Airlines has been part of the Oneworld … Continued