Author: Matt Graham

Matt Graham

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.

Jetstar 787 economy overhead locker carry-on bag

Jetstar Ancillary Revenue Up 33% During COVID-19

Jetstar has increased the amount of money its earns from add-ons, bundles and fees by a third during the COVID-19 pandemic. According to the Qantas Group’s financial results, Jetstar’s ancillary revenue increased by 33% in the 2020-21 financial year, compared to the “pre-COVID” 2018-19 financial year. Ancillary revenue refers to the income made from selling … Continued

Fiji Marriott Resort Momi Bay

New Marriott Competition for Vaccinated Australians

Marriott Hotels is giving away 41 “Ultimate Marriott Bonvoy Packages” to Australians vaccinated against COVID-19 in its new Marriott Vaccine Passport competition. Open to all Australian adults who’ve received both doses of a COVID-19 vaccination, entries for this competition close at 3pm (AEST) on 30 November 2021. The prizes Five lucky Australians will win a 1-night … Continued

Alitalia is shutting down

Alitalia is Shutting Down: Impact on Velocity Members?

The Italian government will shut down its terminally unprofitable flag carrier Alitalia next month, replacing it with a brand new airline. ITA, which stands for Italia Trasporto Aereo, will take over many of Alitalia’s old aircraft and routes from 15 October 2021. But, determined not to repeat the same mistakes as its predecessor, ITA will … Continued

airline refund maze

A Tale of 3 Refunds: Qantas vs Virgin vs Rex

Difficulties and delays with getting refunds have been among the most common complaints about airlines during COVID-19. We’ve previously covered the differences in the refund policies of Qantas, Virgin and Rex. But how easy is it to request a refund? And how long does it actually take to receive a refund from Australia’s three major airlines … Continued

Podcast #68: Light at the End of the Tunnel?

Last week, Qantas revealed its new plan to restart international flights to 7 countries from 18 December 2021. That’s just over three months away. But how realistic is this plan? And could we see international travel open up for people in NSW, ACT and Victoria before other states agree to do the same? In the meantime, … Continued

AFF on AIR podcast artwork

Light at the End of the Tunnel? – AIR068

  Returning to Australia over the coming few months is likely to be as hard as it’s ever been during this pandemic. But there is light at the end of the tunnel! Australia is on track to ease some international travel restrictions and introduce home quarantine for some vaccinated travellers by the end of this … Continued

stuck home in lockdown

Signs You’ve Become an Infrequent Flyer in 2021

The Australian Frequent Flyer community loves to travel. Sadly, the events of the past 18 months have left many former frequent flyers grounded for the time being. AFF has a long-running discussion thread called “You know you are a frequent flyer when…”. But with so few people flying these days, our members have started sharing … Continued

Etihad Airways 787 flying over Abu Dhabi

Claim 1,500 Free Etihad Guest Miles

Etihad Airways is offering 1,500 free miles to all members of its Etihad Guest frequent flyer program as part of its 15th birthday celebration. This week-long promotion is running from 31 August until 6 September 2021. During this promo, Etihad Guest is also giving members back 15% of any miles redeemed for Economy and Business … Continued

Sydney Airport Air India Singapore Airlines

NSW Halves Overseas Arrivals Yet Again

New South Wales will further reduce its limit on overseas arrivals into the state by another 50% off the already halved cap, from 8 September 2021. The announcement was made by NSW Premier Gladys Berejiklian during yesterday’s COVID-19 update. Ms Berejiklian said that the decision was made so essential staff could be redirected from hotel … Continued