Author: Matt Graham
Virgin Lounge Pass Holders Incorrectly Denied Entry
A Virgin Australia flyer has been incorrectly denied entry to the airline’s newly-reopened lounge at Sydney Airport. Despite holding a valid lounge pass issued by ANZ Bank, the Virgin lounge attendant erroneously informed the customer that single-use lounge passes issued via the customer’s ANZ credit card were no longer being honoured. AFF member Duck posted on Wednesday: … Continued
Photos: Melbourne Airport’s International Terminal in December 2020
Last week, Melbourne Airport began accepting international arrivals (who go directly into hotel quarantine) for the first time since June. But with the controversial international arrival caps still in place, and Australians still banned from leaving the country without a travel exemption, the international terminal at Melbourne Airport remains eeriely quiet. An Australian Frequent Flyer reader was … Continued
Domestic Reward Flights Can Still Be Great Value
Many of us save up frequent flyer points to redeem for international travel. But with Australia’s international borders remaining closed for a while longer, and domestic travel resuming, now could be a good time to burn some points for domestic reward flights within Australia instead. Sure, redeeming points for a flight to Melbourne or Perth … Continued
No Staff, No Service: The Future of Flying Qantas?
Last month Qantas announced a plan to close its airport service desks and sales counters, including the service counters in Qantas airport lounges. The airline says that the removal of face-to-face contact points is designed to “enhance customer confidence in flying” during the pandemic. But if the recent experience of a Qantas Platinum member flying … Continued
When Will Australia Allow International Travel Again?
Australia’s international borders have been closed since March 2020, and will remain shut until at least 17 March 2021 after the human biosecurity emergency period was recently extended for another three months. But when will Australia finally reopen its international borders and allow Australians to travel overseas again without an exemption? The short answer is … Continued
Podcast #51: Domestic Borders Are Reopening
After a year like none other, there’s finally some good news. Almost all Australian state & territory borders are now open again, and the final remaining border (from SA to WA) could be open by Christmas. As a result, more Australians are travelling and airlines are scrambling to send more flights back in the air. … Continued
Domestic Borders Are Reopening – AIR051
As 2020 draws to a close, there’s finally some good news. Australian state borders are reopening, planes are back in the air, and more pilots are returning to work. One of them is Virgin Australia 737 pilot AviatorInsight who is now doing simulator training and flight checks ahead of returning to the skies later … Continued
Flybuys Introduces Velocity Points Auto Transfer
Flybuys has introduced a new “Auto Transfer” feature for members who wish to have all of their Flybuys points transferred to Velocity automatically. Flybuys members who opt in to Velocity Auto Transfer by 31 January 2021 will have their entire Flybuys balance transferred to Velocity Frequent Flyer at a rate of 500 Velocity points for … Continued
Qantas Considers Expanding Points Club
Qantas appears to be considering a new membership tier for its Points Club program, which launched in March 2020. Currently, Qantas Frequent Flyer members can achieve Points Club membership by earning 150,000 Qantas points during one membership year. A higher tier, Points Club Plus, can be achieved by earning 350,000 points in 12 months. Of … Continued