Author: Matt Graham
Matt Graham
The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.
Retired Planes Repurposed by Creative New Owners
At the end of this month, Qantas will retire the only Boeing 747 left in its fleet. Most of the flying kangaroo’s remaining jumbo jets have already been sent to the aircraft boneyard in Victorville, USA, and the aircraft with registration VH-OEJ is set to join them on 30 June. (For the aviation geeks out … Continued
Velocity to Refund Cancelled Reward Seat Bookings
Velocity Frequent Flyer will finally refund Virgin Australia reward seat bookings that have been cancelled, for travel booked until 30 September 2020. This had already been Velocity’s policy prior to Virgin Australia entering voluntary administration. Throughout April and the first half of May, Velocity always said that it would refund the Velocity points & taxes paid … Continued
Travel Agents in NSW Must Disclose Commissions, Incentives
From next week, travel agents operating in the state of New South Wales will need to disclose any commission, referral fees or incentives they receive from their suppliers. The new rule is part of increased disclosure obligations that will apply to NSW businesses, including intermediaries such as agents. The new state-based laws also require businesses to … Continued
Australian International Flights Down 98% in April 2020
There was a 98% reduction in international passengers travelling to and from Australia in April 2020, compared to the previous year, despite a surge in people leaving Australia on repatriation flights. Almost half of those passengers flew with Qatar Airways. There was also a 97.2% reduction in domestic airline passengers travelling within Australia in April 2020. … Continued
Qantas Forced to Offer Refunds for Cancelled Flights
The Australian Competition & Consumer Commission (ACCC) has forced Qantas to contact customers issued with flight credits to inform them of their entitlement to a refund. This includes customers that opted to cancel their booking for a voucher before Qantas cancelled their flight. The ACCC alleges that Qantas failed to adequately inform customers of their … Continued
A Socially-Distant Regional Express Review
With a fleet of 57 Saab 340 aircraft, Regional Express (more commonly known as “Rex”) is Australia’s largest independent regional airline. Using its 34-seat planes, it flies to many regional airports that the major airlines simply don’t serve, such as Broken Hill, Burnie, Coober Pedy and Birdsville. Although Rex is currently operating only a limited … Continued
Triple Points on Qantas Domestic Flights (June 2020)
Qantas will offer triple frequent flyer points on all new domestic flights booked until 24 June 2020, for travel between 27 June and 31 October 2020. The “triple point sale” is expected to launch at 9am today, and runs in conjunction with a Jetstar sale that sees domestic flights start from just $19 one-way. Triple … Continued
Qantas Extends Flight Credit Validity to December 2022
Qantas flight credit vouchers have just become more flexible, with Qantas extending their validity by one year and allowing vouchers to be redeemed for multiple trips. Qantas flight credits issued due to COVID-19 cancellations were previously valid until 31 December 2021. But flight credits may now be redeemed until 31 December 2022, for travel up … Continued
Double Status Credits on Qantas Flights to Ballina
To celebrate the launch of flights to Ballina, Qantas is now offering double status credits on its new route from Sydney to Ballina (BNK), which is a short drive from Byron Bay. Until 11.59pm on 24 June 2020, you can earn double Qantas Frequent Flyer status credits for booking any Qantas flight on the Sydney-Ballina … Continued