Author: Matt Graham
Will Airlines Refund Sick Passengers Told Not to Fly?
As the COVID-19 pandemic continues to run its course, governments and health authorities are pleading with the public to stay home if they feel unwell. Airlines too are advising passengers with cold and flu-like symptoms not to travel. But if a passenger chooses not to take their booked flight because they feel unwell, they may … Continued
Ola Promises to Reverse “Wrong Charges”
Ride-sharing service Ola has promised to reverse “any wrong charges” that resulted in customers affected by a technical issue with the Ola App being chased down by debt collectors. But this won’t happen automatically, with affected customers being asked to contact Ola’s support team so the company can investigate each case individually. Last week, Australian … Continued
Austrian Airlines A320 Economy Class Review
Part of the Lufthansa Group and a Star Alliance member, Austrian Airlines operates an extensive network of short-haul and long-haul flights from its hub at Vienna International Airport. In this review, we test the Austrian Airlines Economy class experience on a short flight from Vienna to Berlin. (Please note that, at the time of writing, … Continued
Dubai, Abu Dhabi Reopen for Transits
Emirates and Etihad Airways will add more flights after the United Arab Emirates government lifted a ban on transits through airports in Dubai and Abu Dhabi. The UAE transit ban, which had been in force since 23 March 2020, was finally lifted last Wednesday night. The lifting of the UAE transit ban allows travellers to … Continued
Opinion: Many Reports on Travel Resuming are Misleading
With Australia’s international borders effectively closed since March due to the COVID-19 pandemic, it’s no surprise that many travellers are getting itchy feet. It’s also little surprise that there have been countless news and blog articles predicting when international borders may re-open. There’s nothing wrong with that – it’s a matter of huge public interest. … Continued
Qantas, Jetstar Add Domestic Flights from June 2020
Qantas and Jetstar will triple the amount of domestic and regional flights being operated around Australia by the end of June, taking the airlines’ domestic schedules from 5% to 15% of pre-coronavirus capacity. As well as increasing frequencies on most existing routes that are still being operated, Qantas and Jetstar will soon resume flights on … Continued
Then There Were Two: Virgin Narrows Down Potential Buyers
The field of potential Virgin Australia buyers has been narrowed down to two, with Cyrus Capital Partners and Bain Capital now competing to become the new owners of the collapsed airline. The final bids for Virgin Australia, which has been in voluntary administration since 21 April, are due on Friday 12 June 2020. The administrators … Continued
Qantas Increases Cost of Emirates Reward Flights
Barely a week since Emirates reduced carrier charges applicable to reward flight bookings, Qantas Frequent Flyer has revealed that it will increase the number of points required to book a Classic Flight Reward on Emirates. While the reduction in carrier charges is immediate, the points increase will take effect from 1 September 2020. This means … Continued
Singapore & Hong Kong Reopen to Transit Passengers
Singapore Airlines and Cathay Pacific are both increasing flights to Australia, after Singapore and Hong Kong both re-opened their airports to transiting passengers. But both Singapore and Hong Kong remain closed to arriving tourists. Singapore & Hong Kong transits are now possible After both countries closed their borders, both Singapore and Hong Kong went a … Continued