Author: Matt Graham
Defunct Tigerair Loses its Roar
Tigerair will not return to the skies in Australia, with the Virgin Australia Group confirming this week that it will discontinue the Tigerair brand. Virgin Australia, which owns Tigerair, said the decision to axe the Tigerair brand is due to insufficient demand in the Australian domestic market to support two carriers at this time. When … Continued
Virgin Australia to Retain Lounges, Ditch 777s & A330s
Virgin Australia has revealed how the airline plans to emerge from voluntary administration, and it’s a mixture of good and bad news. Virgin will retain most of its airport lounges and Business class cabins, and all Velocity Frequent Flyer points and travel credits will be honoured. But it will emerge as a smaller airline focusing … Continued
Frequent Flyers Recount Their “Flights from Hell”
With most international travel off the cards for the foreseeable future, many frequent flyers are reminiscing about past trips and longing to get back into the air. At this time, it’s easy to think about long-haul travel through rose-coloured glasses. But as any frequent traveller will know, long-haul travel is not always as fun as … Continued
What Could Oneworld Alliance-Wide Upgrades Look Like?
In late 2019, Australian Frequent Flyer revealed that the Oneworld alliance was considering allowing frequent flyers of any Oneworld airline to use their points to upgrade on any other airline in the alliance. The news of Oneworld alliance-wide upgrades was welcomed by frequent travellers, and recently, Oneworld CEO Rub Gurney confirmed to Cranky Flier that the new upgrade proposition … Continued
Jetstar Refunds Erroneous Change Fees
Jetstar has refunded passengers that were incorrectly charged a $131 fee to change their flight after Jetstar cancelled on them and failed to provide a suitable alternative. Australian Frequent Flyer member sammy had booked a return flight from Sydney to Maroochydore (Sunshine Coast) during a recent sale. This member had flown to the Sunshine Coast last … Continued
Virgin’s COVID-19 Business Class Experience Disappoints
I’ve previously written a fairly positive review of Virgin Australia’s Boeing 737 Business Class. But during COVID-19 it’s a very different experience. As I discovered on a recent flight from Canberra to Brisbane, Virgin Australia Business class passengers are no longer receiving even close to the full Business class experience during COVID-19. Flight Details Flight number … Continued
How to Save at Least 5% at Dan Murphy’s
Dan Murphy’s is popular with wine-loving Australian Frequent Flyer members for its wide range of alcoholic beverages and regular deals – many of which are shared on AFF’s dedicated Dan Murphy’s Wine Deals thread. But did you know that you can also save at least an additional 5% off anything sold at Dan Murphy’s? The … Continued
Queensland Shuts Border to Greater Sydney
Last weekend, the newly-relaunched Sydney Morning Herald travel section was filled with articles and full-page advertisements for holidays in Queensland. Just a few days later, on 29 July, Queensland Premier Annastacia Palaszczuk announced that she would close the state’s border to anyone from “greater Sydney” from 1am on Saturday, 1 August 2020. Queensland reopened its border from … Continued
ACCC Forces Etihad to Refund Cancelled Flights
Etihad will now offer full refunds to all passengers that purchased tickets in Australia, for flights that were cancelled by the airline due to COVID-19. It comes after the Australian Competition & Consumer Commission (ACCC) engaged with Etihad Airways over concerns passengers were being illegally denied refunds for flights booked in Australia that did not … Continued