Author: Matt Graham

Matt Graham

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.

Qantas has switched on two-factor authentication

Qantas Implements Two-Factor Authentication

Qantas Frequent Flyer implemented two-factor authentication on Monday, meaning members may now be required to enter an SMS verification code or answer security questions when accessing their accounts. Qantas’ two-factor authentication is designed to make frequent flyer accounts more secure and prevent fraud. But some AFF members are unhappy with the way it has been … Continued

Singapore Changi Airport Terminal 3 in March 2022

Free Lounge Access with Singapore’s Changi Transit Programme

Are you flying with Singapore Airlines, SilkAir or Air New Zealand through Singapore’s Changi Airport? Thanks to the Changi Transit Programme, you can get free lounge access or a shopping voucher while in transit! Eligible passengers connecting through Singapore on a round-trip booking can receive a SGD$20 gift voucher to use at almost any shop … Continued

reclining into passenger in economy seat behind

Seat Recline Etiquette: Passenger Refuses to Raise Seat During Meals

Advances in technology have made flying a much more pleasant experience than ever before. But when you’re hurtling through the sky in a confined space with hundreds of other passengers, arguments are sometimes inevitable. One of the biggest travel etiquette gripes among passengers is seat reclining. It’s an unwritten rule that, as a courtesy to … Continued

LATAM Airlines 787

How to Save on LATAM Airlines Flights in Peru

Internal flights within Peru – and South America in general – can be expensive. This is especially so if you’re booking in Australia. But there is a trick to save a small fortune on flights within South America. Many Australians prefer to use LATAM Airlines as it’s a Oneworld airline, a Qantas Frequent Flyer partner … Continued

How to get a Qantas Club Discount

Behind the Scenes: Who’s Paying Whom for Lounge Access

Whenever you enter an airport lounge, a transaction is taking place behind the scenes. Somebody is paying the lounge operator.

Manila Philippines

The Ultimate Manila Stopover Guide

Ninoy Aquino International Airport in Manila is the gateway to the Philippines and a hub for Philippine Airlines. The airport has come a long way in recent years, but frankly, it’s still not a great airport – especially if you have to change terminals. So, what should you know if you have a stopover in … Continued

Oneworld airlines crew 20th birthday cake

Podcast #15: The Qantas Oneworld Award

Learn how to fly around the world using your Qantas Frequent Flyer points with the Qantas Oneworld Award, also known as the Oneworld Classic Flight Reward! In Episode 15 of the AFF on AIR podcast, Matt chats to James Green, an award travel consultant at Frequent Flyer Solutions. This episode also includes the latest frequent … Continued

The Qantas Oneworld Award – AIR015

  Learn how to fly around the world using your Qantas Frequent Flyer points as Matt chats to James Green, an award travel consultant at Frequent Flyer Solutions. This episode also includes the latest frequent flyer news and discussion on redeeming Alaska Airlines miles.   Episode contents: 0:45 – Fortnightly news round-up 4:10 – Interview … Continued

Flight delay clock

Flight Delays: Disaster to Delight

There’s no doubt that flight delays can be frustrating, especially if you’re on a tight deadline to reach your destination. But, occasionally, airlines handle them so well that the delay turns from a disaster into a delight. This week our members share their “best” experiences of airline delays that turned out to be surprisingly pleasant. … Continued