Author: Matt Graham

Matt Graham

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.

Rarotonga, Cook Islands

Fly to the Pacific Islands with Velocity Points

Just a few hours’ flight from Australia, destinations in the Pacific Islands offer some fantastic and unique holiday experiences. Conveniently, Virgin Australia flies to many Pacific Island destinations including Fiji, Vanuatu, Samoa and the Cook Islands. Airfares to the Pacific Islands can be a little expensive, so reward flights on these routes can be a … Continued

Virgin Australia and Virgin Atlantic tails

Review: Virgin Economy from London to Sydney

Virgin Australia has been offering flights to London in conjunction with its partner Virgin Atlantic since May 2018. Velocity members can fly with Virgin Australia from Sydney or Melbourne to Hong Kong, connecting on a Virgin Atlantic codeshare flight from Hong Kong to London. Velocity members, of course, can earn full Velocity points and status … Continued

JAL 787 Premium Economy

Premium Economy Deals to Europe

If you’re looking for something more comfortable than Economy but more affordable than Business or First class, Premium Economy can be an excellent compromise. More and more airlines have introduced Premium Economy products in recent years. This product is particularly attractive to many Australians, especially when flying to Europe or North America, as these are … Continued

Got CommBank Awards Points? Transfer to Velocity Now!

CommBank Awards may be Australia’s largest credit card rewards program, but it is certainly not the most competitive. Not a single CommBank Awards credit card makes it into our lists of the top-earning Qantas, Velocity or Asia Miles credit cards in Australia. In addition, all CommBank Awards credit cards have annual limits on the number of points … Continued

Seoul South Korea

Jetstar Adds Flights to South Korea

Jetstar will launch 3x weekly flights from Gold Coast to Seoul, South Korea from 8 December 2019. The Jetstar flights to Seoul’s Incheon International Airport will be operated by Boeing 787-8 Dreamliners with 314 Economy seats and 21 reclining Business seats. The flight time will be just over 9 hours. Flights will run on Wednesdays, … Continued

Qantas 787 Premium Economy seats

Podcast #10: Premium Economy

Premium Economy can be a great compromise if you want a more comfortable experience than Economy, without paying for Business or First class airfares! In Episode 10 of the AFF on AIR podcast, Australian Frequent Flyer’s favourite travel agent Alan Lam (a.k.a. madrooster on our forums) joins Matt to discuss the pros & cons of … Continued

Premium Economy – AIR010

  Premium Economy is a great compromise if you want a more comfortable experience than Economy, without paying for Business or First class airfares! In this episode, AFF’s favourite travel agent Alan Lam (a.k.a. madrooster on AFF) joins Matt to discuss the pros & cons of Premium Economy and which airlines to use when flying … Continued

Former Program Partner Slams Qantas Business Rewards

How to Lose a Loyal Customer in 5 Minutes

It takes years to build customer loyalty, but just a few minutes to destroy it. Max Samuels is a Qantas Platinum member who has been loyal to the airline for many years. But in a recent incident, a Qantas staff member was so rude to this member, who also holds lifetime Gold status, that they decided … Continued

Theft Thief stealing

Qantas Acts Quickly after Points Stolen

For Qantas Frequent Flyer members with large point balances, having those points stolen could be a nightmare. Thankfully, if this does happen, the airline has processes in place to recover the points. DoctorSimon was mortified to discover recently that 185,000 points had been stolen from their Qantas Frequent Flyer account. The thief had already used the … Continued