Author: Matt Graham
Free Qantas Vouchers for Switching Flights
Qantas is now offering customers free flight vouchers in exchange for switching to a different flight time. The “Qantas Flight Switch” offers are being made to selected customers by SMS text message or email. The invitations to switch to an earlier or later flight are generally being received within a week of the flight’s departure … Continued
SPG, Marriott Loyalty Programs Merge as Marriott Bonvoy
The Marriott Rewards, Starwood Preferred Guest and The Ritz-Carlton Rewards programs will combine under a new brand from next month. On 13 February 2019, the three programs will merge to become the “Marriott Bonvoy” loyalty program. This will be the final step in the ongoing merger of Starwood and Marriott. The Starwood Preferred Guest, Ritz-Carlton … Continued
Royal Brunei Launching Brisbane Flights
Update (10 May 2019): The launch of this service has been pushed back to 10 July 2019. Royal Brunei Airlines will launch direct flights from Brisbane to Bandar Seri Begawan, the capital of Brunei, from 11 June 2019. The 4x weekly services will be operated by narrow-body Airbus A320neo aircraft. Royal Brunei already flies daily … Continued
Airline Jargon: What is a Long Sell?
Ever tried to book a frequent flyer redemption ticket, only to be told there’s no award availability? If you’ve ever tried to redeem your frequent flyer points for a flight, you probably answered “yes”! It will often be the case that there’s indeed no award availability on the flight you want. But sometimes the availability … Continued
Why You Shouldn’t Book Flights with Mileage Brokers
We all love to get a great deal on Business and First Class flights. There are plenty of legitimate ways to save money on flights, for example by taking advantage of airline sales or redeeming your own frequent flyer points. But some deals are, in fact, too good to be true. You may have come … Continued
The Business Class Flight from Hell
An unlucky AFF member experienced the “flight from hell” last week upon returning home from Singapore. A culmination of unfortunate circumstances, including a disruptive passenger, made the flight especially unpleasant for those on board. pgsdiver was a Business class passenger on a Singapore Airlines flight from Singapore to Sydney last Friday, along with his wife and … Continued
Last-Minute Qantas First Class Availability to London
Qantas almost never releases Business or First Class award seats on its flights to London. But if you’re planning to travel to the UK in the next month or so, you could be in luck! Qantas has just released a bunch of Premium Economy, Business and First Class award availability from Sydney to London for last-minute … Continued
Singapore Airlines Apologises for Call Centre Wait Times
Singapore Airlines has apologised for the lengthy KrisFlyer call centre waiting times experienced by customers over recent weeks. Many frequent flyers, including several AFF members, have reported waiting for hours on hold when trying to call the Singapore Airlines or KrisFlyer contact centres recently. Some have even waited so long on hold that the call … Continued
Emirates Axes Sydney-Bangkok Route
Emirates will axe its popular Sydney-Bangkok-Dubai route from June. As part of Emirates’ latest schedule shake-up, Perth will also lose one of its two daily flights to Dubai at the end of March. The final Emirates Sydney-Bangkok flight will depart on 1 June 2019. After this, both the Sydney-Bangkok and Bangkok-Dubai legs of EK418 and … Continued