Author: Matt Graham
Cathay Pacific Mistake Fares Honoured
Sometimes when coming across a great airfare deal, it all seems too good to be true. But this is not always the case – as demonstrated by the latest Cathay Pacific mistake fares! Last week, Cathay Pacific accidentally sold a bunch of Business and First Class tickets from Vietnam to North America for well below … Continued
Singapore Airlines KrisFlyer Changes from 24 January
Singapore Airlines has announced a raft of changes to its KrisFlyer frequent flyer program, taking effect from January 2019. The 2019 KrisFlyer changes are largely bad news for frequent flyers, with the cost of some Singapore Airlines award flights and upgrades increasing. We’ve put together this detailed guide with everything you need to know about … Continued
Singapore Airlines Saves the Day After Qantas Blunder
Singapore Airlines has come to the rescue after a Qantas blunder that left an AFF member seeing red. fitzy recently decided to change a Classic Flight Reward booking made with Qantas. Upon calling the Qantas call centre, this member was told that the change would cost 5,000 Qantas points, but that they would receive a … Continued
Podcast #1: AFF on AIR Introductory Episode
AFF on AIR is the new podcast presented by Australian Frequent Flyer! From 2019, a new episode will be released each fortnight featuring interviews with frequent flyers and experts from the travel industry, as well as the latest tips, tricks and news for Australian frequent flyers. In this short introductory episode, Matt introduces the new … Continued
Jetstar Fined by ACCC for Misleading Customers
The Australian Competition & Consumer Commission (ACCC) has called out all four of Australia’s major airlines for misleading customers about their right to a refund. In addition, Jetstar has been fined $1.95 million for making false and misleading representations about its passengers’ rights. The ACCC alleges that Jetstar falsely claimed on its website that certain … Continued
AFF on AIR Podcast Introductory Episode – AIR001
Welcome to AFF on AIR, the brand new podcast presented by Australian Frequent Flyer! In this short introductory episode, Matt introduces the new podcast and briefly recaps some of the highlights from 2018. This episode’s contents: 0:26 Introduction 1:39 Recap of 2018 highlights 3:12 About Matt For more information, please contact us.
More Premium Qantas Award Availability to Honolulu
Want to use your Qantas points to fly to Hawaii? You’re in luck! Qantas has released a ton of extra Premium Economy and Business Class reward seats to Honolulu. Historically, it has been near-impossible to redeem points for Qantas Business Class seats to Hawaii. But this changed when Qantas brought its Boeing 747 jumbo jet … Continued
Which Qantas Partners Increased Hong Kong Carrier Charges?
Last month, the Hong Kong government ended its regulation of fuel and airline-imposed surcharges. This made it once again possible for airlines to add on their own surcharges to the cost of flights, including award tickets. A month later, some Qantas partner airlines have indeed increased their carrier charges on award bookings departing from Hong … Continued
“Control Your Children, I Need to Sleep”
Travelling with children in Business class can be fraught with peril. But it’s not just the children that can cause problems. Some adults flying in Business would prefer that there were no children. But few take matters into their own hands! AFF member ermen had a strange experience recently while flying with his young children on a … Continued