Author: Matt Graham

Matt Graham

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.

Qantas A380

Qantas Mulls Classic Flight Reward Changes

Qantas is considering an overhaul to its Classic Flight Rewards to “better address the needs of customers”. The enhancements would involve increasing the number of points required for some Qantas award flights. But award availability on some routes would increase to compensate for this. There would also be changes to the Qantas-imposed carrier charges that … Continued

North Korea

Flying to North Korea in Air Koryo Business Class

At Australian Frequent Flyer, we love reading member trip reports of obscure airlines that few of us will ever get a chance to fly. And this week’s featured trip report by Chicken certainly fits the bill! This AFF member recently flew from Beijing to Pyongyang in none other than Air Koryo Business Class. For the uninitiated, … Continued

Skyline of Hong Kong at sunset

Amazing Virgin Australia Sale to Hong Kong

There is currently an excellent Virgin Australia sale to Hong Kong, with cheap flights available from both Australia and New Zealand. Until Monday 3 December, you can book Virgin Australia flights from Melbourne to Hong Kong for as low as $481 return! You can bring the price down even further to $465.95 return by using … Continued

Cathay Pacific First Class

Booking a Qantas Oneworld Award in First Class

The Qantas Oneworld Award is one of the best uses of Qantas Frequent Flyer points. For a fixed amount of Qantas points, it’s possible to fly around the world with up to five stopovers! Qantas’ Oneworld Classic Flight Reward, as it’s officially known, can be used to fly up to 35,000 miles on any Oneworld airlines. … Continued

5 Reasons NOT to Transfer Velocity Points to KrisFlyer

You may already be aware that point transfers from Virgin Australia Velocity to Singapore Airlines KrisFlyer will become more expensive from 1 January 2019. The current transfer rate of 1.35:1, which applies in both directions, will increase to a 1.55:1 rate. Given the upcoming devaluation, you may be tempted to transfer some or all of … Continued

Singapore Airlines A380

Should I Transfer Velocity Points to KrisFlyer Now?

On 1 January 2019, transfers between Velocity Frequent Flyer and Singapore Airlines KrisFlyer will become more expensive. It’s currently possible to transfer points between each program at a 1.35:1 rate. But next year this will increase to a 1.55:1 conversion, representing around a 15% devaluation. Given the upcoming changes to KrisFlyer transfers, you may be … Continued

Singapore Airlines family flight attendant economy

Flying Economy Has its Perks

There are very few people that would turn down an upgrade to Business or First Class. In fact, many of us go to great lengths to avoid sitting in a cramped seat at the back of the plane for a few hours. But one AFF member believes that flying cattle class has its perks. Sure, … Continued

Too many emails letters

Why Do Hotels Send Such Pointless Emails?

Most hotels take customer service very seriously. And it’s not hard to see why. Most cities have literally hundreds of hotels, and all offer the same basic service. So, personalised customer service is seen as a key differentiator to drive loyalty and attract repeat business – especially for high-end hotels. At some hotel chains, it … Continued

5 Awards to Book with KrisFlyer Miles (Instead of Velocity Points)

Virgin Australia Velocity points are a reasonably versatile currency. You can redeem Velocity points to fly with Virgin Australia and 12 other partner airlines. But one of the advantages of Velocity Frequent Flyer is the ability to transfer points to the Singapore Airlines KrisFlyer program. This opens the door to award flights on even more … Continued