Author: Matt Graham

Matt Graham

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.

Flight delay clock

3-Hour Time Limit for New Virgin Lounges

Virgin Australia’s new “The House” lounges at Sydney and Melbourne airports opened just a week ago. Replacing the old Etihad Airways lounges in Sydney and Melbourne, these lounges are available to Virgin Australia Business Class passengers, Velocity Gold & Platinum members and Virgin Lounge members when departing on an international Virgin Australia flight. The lounges … Continued

USA flag in New York

Why Travel Insurance for the USA is Essential

If you’re travelling overseas, travel insurance is extremely important. But this is especially the case if you’re visiting the United States. Medical bills in the USA routinely run into the hundreds of thousands of dollars, and payment is often required upfront. If something happens and you need urgent medical treatment, you could even be refused … Continued

15% Velocity Point Bonus during November 2018

Virgin Australia has today launched a brand new promotion on point transfers to Velocity Frequent Flyer. During the month-long promotion, you can earn a 15% Velocity point bonus when converting points from most Australian credit card rewards programs to Velocity. You’ll also earn bonus points when transferring points from Flybuys and many hotel loyalty programs … Continued

man traveler with hat holding beer glass and looking to airplane, Asian passenger sitting and relax in modern lounge at international airport terminal. Travel concept

Free Airport Lounge Access During Delays

The 28 Degrees Mastercard has added a unique new benefit for travellers. Cardholders are now entitled to complimentary airport lounge access for themself and up to 4 guests, where available, if their flight is delayed by at least 2 hours. There is no charge; you’ll just have to register each flight at least 6 hours … Continued

UK Border checkpoint

UK E-Gates Open to Australians (from 2019)

Long immigration queues will soon be a thing of the past for Australians entering the UK. From next year, Australians will have access to e-gates when flying into airports across the country, including London Heathrow. The UK e-gates will also be available to citizens of New Zealand, the United States, Canada and Japan. The automatic … Continued

Malaysia Airlines A350 First Class

Malaysia Airlines A350 First Class for Sydney

Malaysia Airlines started flying its new Airbus A350-900 to Sydney earlier this month, and the airline is now selling First Class on these flights. This is great news if you have Qantas points, as there is plenty of A350 First Class award availability! The Malaysia Airlines A350 is configured with Economy, Business and First Class … Continued

Qantas Hangs Up on Platinum Member Requesting Refund

Airlines Play Blame Game as Passenger Awaits Refund

An Air New Zealand customer is significantly out of pocket after a series of unfortunate events that none of the three airlines involved are willing to take responsibility for. While Air New Zealand, Qantas and Emirates play the blame game, this passenger is still waiting for a refund. Artorias was booked to fly across the Tasman … Continued

Dubai, UAE.

The Ultimate Dubai Stopover Guide

Dubai, United Arab Emirates. In aviation terms, it’s the centre of the world. One third of the world’s population lives within a 4 hour flight of Dubai International Airport, and two thirds live within 8 hours. It’s for this reason that Emirates has been able to create a super-hub in Dubai, connecting passengers flying to … Continued

Garuda Indonesia A330-900neo

Garuda Business Deal: Hong Kong to Australia from $1,344 return

Garuda Airlines has a great ongoing airfare deal on Business Class flights from Hong Kong to Perth, Sydney and Melbourne. The Garuda Business deal is available for travel until the end of the year. Return Business Class tickets from Hong Kong to Perth are available with Garuda Indonesia from $1,344 return. To Melbourne or Sydney, … Continued