Author: Matt Graham

Matt Graham

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.

Flight delay clock

How Australian Airlines Compensate for Delays

Flight delays and cancellations can happen on all airlines for many different reasons. But the way airlines handle lengthy delays can vary drastically. Some airlines will provide meal vouchers and compensation for delays. Accommodation may also be offered in the event of an overnight flight delay. But in Australia, there are no minimum standards or requirements. … Continued

Qantas A380 First Class

Qantas First Class Awards to Hong Kong Available

Qantas is bringing First Class back to its Sydney-Hong Kong route from December until March 2019. If you’re quick, you may even be able to book Qantas First Class to Hong Kong using frequent flyer points. There are currently two First Class award seats available on the new flights almost every day! For several years, … Continued

Crowne Plaza

IHG PointBreaks: Reward Nights from 5,000 Points

The latest IHG PointBreaks list has just been released, and there are two Australian hotels included. IHG Rewards Club points can be redeemed for hotel stays or transferred to a range of airline frequent flyer programs. When redeeming for Reward Nights, hotel rooms normally cost between 10,000 and 70,000 points per night. But there are … Continued

Qantas A330-300 Economy Class

Qantas Upgrade Revoked at the Gate

Ahead of a long-haul international flight, that beep at the boarding gate when you get an upgrade is a moment of pure joy. After working hard to save up enough frequent flyer points, you’ve won the upgrade lottery and can look forward to a delicious meal and comfortable sleep on board. But for one Qantas … Continued

Couples Leaving Empty Middle Seat: Unfair?

Strategic seat selection can make all the difference between a comfortable flight and a torturous experience in a cramped middle seat. That’s why many frequent flyers spend a lot of time and effort researching aircraft configurations and choosing the best seat on the plane. When travelling as a couple, aircraft with pairs of neighbouring seats … Continued

Qatar Airways was the only airline to increase flights to Australia during April 2020

Tag Flights within Australia on Overseas Airlines

Did you know that there are several domestic tag flights within Australia operated by overseas airlines? For example, Cathay Pacific flies from Brisbane to Cairns, with services continuing to Hong Kong. However, it is impossible to book a seat on these domestic tag flights within Australia. While overseas airlines are allowed to operate tag flights … Continued

Singapore Airlines Suites

Singapore Airlines Named World’s Best Airline

Singapore Airlines has been named the world’s best airline in the 2018 Skytrax rankings. The title was stolen from Qatar Airways, which dropped to second place. No Australian airlines made it into the top ten. Singapore Airlines also won the 2018 Skytrax award for the world’s best First Class. Qatar Airways has the best Business … Continued

Virgin Australia 737

New International Flights for Newcastle Airport

Newcastle Airport will receive its first international flights since 2002 with non-stop flights to New Zealand. The direct Virgin Australia flights from Newcastle to Auckland will take off from 22 November 2018. Running 3x weekly, this will initially be a seasonal service operating over summer until 17 February 2019. But Virgin has said it will … Continued

Amex Platinum

More Benefits, Higher Fee for Amex Platinum Card

American Express has increased the annual fee of its high-end Amex Platinum Charge card. But the fee increase is justified by new benefits available to cardholders including complimentary Accor Plus membership. With an annual fee of $1,450 – a $250 increase – the Amex Platinum Charge card is the most expensive personal card available in … Continued