Author: Matt Graham
Matt Graham
The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.
Virgin In-Flight Entertainment Woes
Virgin Australia has come under fire over its poor in-flight entertainment options on domestic flights. Virgin’s Boeing 737 aircraft aren’t fitted with seatback entertainment screens. Instead, passengers can stream content to their own mobile devices via the Virgin Australia Entertainment App. There is nothing inherently wrong with Virgin in-flight entertainment being streamed to passengers’ mobile … Continued
Qantas Upgrades in Exchange for Flexibility
There’s not much worse than being bumped from a flight at the airport! Luckily for Qantas passengers, the airline is proactively working to avoid this. It’s now offering free upgrades to passengers willing to give up their seats on oversold Qantas flights. An AFF member recently received a phone call from Qantas the day before … Continued
No More Cash Payments on Jetstar Flights
Jetstar will no longer accept cash payment for in-flight purchases from 1 May. From this date, you’ll only be able to pay for drinks, meals, entertainment, blankets and comfort packs with a credit card. With cash payments on Jetstar flights being removed, Jetstar passengers without a credit card will no longer be able to purchase … Continued
How the SPG-Marriott Rewards Merger Affects Australians
After much speculation, Starwood Preferred Guest (SPG) and Marriott Rewards have announced details of their new combined loyalty program. Starwood and Marriott hotels merged back in 2016, but their respective loyalty programs have remained separate… until now. The SPG, Marriott Rewards and also Ritz-Carlton Rewards programs will become a single loyalty program from 1 August … Continued
Bonus Velocity Status Credits, Points with Flybuys Transfers
If you’ve been collecting Flybuys points, keep an eye on your email inbox this month! Flybuys and Velocity Frequent Flyer have been sending targeted offers to Flybuys members with linked Velocity accounts during April. Some members have even received offers of bonus Velocity status credits for Flybuys transfers. There are a few different deals on … Continued
Redeem Qantas Points for Japan Airlines Flights Online
It’s finally possible to redeem Qantas points for Japan Airlines flights on the Qantas website! This means that Qantas award bookings on all Oneworld airlines can now be made online. This is good news for Qantas Frequent Flyers wishing to redeem points to Tokyo – or beyond to Japan Airlines destinations across Asia, Europe and … Continued
Qantas vs Singapore Airlines Service: Chalk & Cheese
One AFF member recently flew with Qantas to Singapore, then returning with Singapore Airlines. Unfortunately for henleybeach, their suitcase was damaged on both flights. But the follow-up customer service received from each airline could not have been more different! This member flew with Qantas in Business class from Adelaide to Singapore in February. They sent … Continued
5 Useful Expert Flyer Features
Expert Flyer is one of the most useful online tools for frequent flyers. The many Expert Flyer features can help to secure an upgrade, find award availability, pick the best seat on the plane, and much more! A lot of the information available on Expert Flyer, such as real-time flight availability, is not otherwise available … Continued
Airport Rail Link for Melbourne?
Melbourne’s Tullamarine Airport may finally receive a rail link to the city! After countless reports, studies and broken promises from successive governments, it seems the Melbourne airport train project may finally come into fruition within the next decade. The federal government has committed up to $5 billion for construction of the Melbourne airport train link, … Continued