Author: Matt Graham
Virgin Pricing Glitch
An error on the Virgin Australia website caused the airline to massively overcharge some customers for around 9 hours on Tuesday. The Virgin pricing glitch resulted in taxes as much as 19 times higher than normal being charged on Velocity Reward Seat bookings. The Virgin pricing glitch affected domestic Reward Seat bookings made using Velocity points. … Continued
What to do during a Dallas/Fort Worth Layover
If you happen to have more than a few hours at DFW Airport between flights, why not take the opportunity to see some sights during your Dallas/Fort Worth layover?
Norfolk Island Airlines Ceases Flights
Norfolk Island Airlines will cease all passenger services from 17 March 2018. The airline, which currently operates the Brisbane-Norfolk Island route, already suspended flights between Auckland and the small island earlier this year. The withdrawal of Norfolk Island Airlines leaves Air New Zealand with a monopoly on flights to the Australian territory north-west of New … Continued
Double Qantas Points on Flights
Qantas is offering double points on all Qantas flights booked by 5 March 2018. To qualify for double Qantas points, you’ll need to travel between 12 March 2018 and 14 February 2019. The deal applies to flights that are marketed and operated by Qantas. In other words, you’ll need to book a Qantas flight with … Continued
New Virgin Australia Sydney-Hong Kong Flights
Virgin Australia will commence its second route to Hong Kong in mid-2018. The new Virgin Australia Sydney-Hong Kong flights will operate daily using an Airbus A330-200 aircraft. Virgin’s A330s feature 20 comfortable lie-flat Business class seats, each with direct aisle access, and 255 Economy seats. The Virgin Australia Sydney-Hong Kong schedule mirrors existing Qantas and … Continued
No Compensation for Qantas Downgrade to Jetstar
Qantas has refused to provide compensation to customers downgraded from Qantas’ own services to Jetstar. Downgraded passengers also lost most of the benefits of their original tickets including complimentary food, in-flight entertainment and seat selection after Qantas cancelled their flights. In one case, AFF member tea&coffee was downgraded from Qantas Business class to a middle … Continued
Qantas Moving to Terminal 8 at New York’s JFK Airport
Qantas will shift its operations to Terminal 8 at New York’s John F. Kennedy (JFK) Airport from 3 April 2018. Terminal 8 at JFK Airport is home to Qantas’ partner American Airlines. Qantas’ daily service from New York to Los Angeles (with onward connections to Australia) currently departs from Terminal 7 at JFK Airport. This … Continued
The Sad State of Aviation in Europe
It’s easy to forget just how good flying is in Australia. We have two full-service airlines with proper Business class products and well-appointed airport lounges. Complementing this are two low-cost airlines offering comfortable budget travel. By comparison, aviation in Europe is in a rather sad state… Flying in Europe really seems like a cross between Tigerair … Continued
Travel Insurance Horror Story
They say that if you can’t afford travel insurance, you can’t afford to travel. But this latest travel insurance horror story is a timely reminder to also read the fine print carefully. A British tourist has died in an Egyptian hospital after becoming ill on holiday. Although the man did have travel insurance, the insurance … Continued