Author: Matt Graham

Matt Graham

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.

SYDNEY - APRIL 3: Aircrafts of the Virgin Australia fleet at Sydney Domestic Airport April 3th, 2014. Virgin Australia is Australia's second largest airline.

How to Maximise Virgin’s Velocity Reward Seat Discount

Virgin Australia is currently offering 30% off Velocity reward seats until the end of February! The discount applies to Virgin Australia, Delta, Virgin Atlantic and Alitalia reward seats, as well as Air New Zealand trans-Tasman flights, in all classes of travel. This reward seat discount is a great deal, especially for Premium Economy and Business … Continued

The Australia DPD App doesn't work properly

Frustrated with an Airline? Hang Up and Call Again!

Dealing with airline call centres can be a frustrating experience. If you’re lucky, your call will be answered by an experienced agent who knows exactly how to help! Unfortunately this doesn’t always happen. Airline call centres are a real mixed bag. There are plenty of knowledgeable call centre agents, but there are also plenty that … Continued

Person using credit card at computer

Coles Rewards MasterCard Cuts ATO Points

If you have a Coles Rewards MasterCard credit card, now is your last chance to earn Flybuys points for ATO tax payments. From 5 March 2018, the card will no longer award points for “government related transactions” including tax payments. The change coincides with Citibank taking over the Coles Rewards MasterCard from Latitude Financial Services, … Continued

Bill shock resort fees surprise restaurant

Avianca LifeMiles to expire after just 12 months

Avianca LifeMiles will soon expire after just one year. As of 15 April 2018, Avianca LifeMiles expire if no new miles are earned for 12 months. Redeeming miles will no longer extend the validity of miles in the account. What’s more, Avianca will no longer inform members before their LifeMiles expire! In our view, Avianca’s … Continued

Virgin Australia A330 Business Class

30% off Virgin Velocity Reward Seats

Virgin Australia is currently offering 30% off Velocity Reward Seats! The offer is available for Economy, Premium Economy and Business class reward seats booked using Velocity Frequent Flyer points. Both domestic and international Virgin Australia flights are included in the deal. Reward seats on Virgin Atlantic, Delta, Alitalia and Air New Zealand trans-Tasman flights are … Continued

Qantas First Lounge, Sydney

Should Qantas Introduce Lifetime Platinum Status?

Qantas is one of several Oneworld airlines to offer lifetime status. Recognising continuing customer loyalty over many years, Qantas offers lifetime Silver and Gold status to frequent flyers that earn 7,000 or 14,000 lifetime status credits, respectively. But Qantas has never offered a Lifetime Platinum tier. This week our members discuss the possibility of a … Continued

LATAM Airlines 787

Flight Review: Melbourne to Santiago with LATAM Airlines

LATAM Airlines flies non-stop from Melbourne to Santiago 3 times per week using Boeing 787 Dreamliners. The route launched in October last year, and AFF member pn1 recently tried it out in Economy class. The trip began on board LA804 from Melbourne to Santiago. This flight departs in the evening, so dinner was served after … Continued

Woolworths app

More Cuts for Woolworths Qantas Platinum Credit Card

Woolworths Qantas Platinum cardholders will have their earn rate halved to just 0.5 Qantas points per $1 spent from 1 April 2018. It’s just the latest in a series of cuts to a credit card that was once highly competitive. The Woolworths Qantas Platinum credit card currently awards 1 Qantas point per dollar for the … Continued

London, UK

How to Redeem Virgin Velocity Points for Trans-Atlantic Flights

Last week we showed you how to redeem Qantas points for trans-Atlantic flights between North America and Europe. This week we turn our attention to Virgin Australia Velocity trans-Atlantic reward flights. Virgin Australia doesn’t have quite as many partner airlines as Qantas, but there are still plenty of options across the Atlantic. Velocity reward seats … Continued