Author: Matt Graham

Matt Graham

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.

Qantas A380

Qantas Announces Record Profit, Aircraft Upgrades

Qantas has announced aircraft upgrades, new lounges and a new Pilot Academy alongside a record profit at the 2018 half-yearly results last Thursday. Qantas’ record half-yearly profit of $976 million was widely reported by Australian media. But of most interest to frequent flyers are the other announcements made alongside the financial reporting in the Qantas … Continued

Qantas international Business Lounge in Sydney

Refresh for Qantas Sydney International Business Lounge

Qantas’ underwhelming, overcrowded Business Lounge at Sydney Airport is finally set to receive a refresh. The Qantas Sydney international Business Lounge is one of the busiest in the airline’s international network. But for the past several years it has been somewhat neglected. The refurbishments will commence in the second half of 2018. Qantas expects the … Continued

Japan Mt Fuji

Fly Japan Airlines to Tokyo & Beyond with Qantas Points

Japan Airlines recently launched direct Melbourne-Tokyo flights, and there is lots of award availability! Find out how to redeem your Qantas points for a seat to Tokyo or beyond… Update: It is now possible to book Japan Airlines award flights on the Qantas website. The Opportunity Japan Airlines, a Oneworld partner of Qantas, will begin … Continued

Close up view of man and woman pointing at places on world map. Woman noting vacation plan in a diary.

The Most Valuable Tips & Tricks on AFF

The Australian Frequent Flyer forum is full of useful tips, tricks and travel-related advice! This week our members share the best advice that they have received on AFF. Numerous members have nominated the “Qantas T-80” trick as one of the most useful pieces of advice they’ve discovered on AFF. This trick allows anyone to pick … Continued

Air New Zealand A320

How to Use Air New Zealand Airpoints Dollars

Airpoints, Air New Zealand’s frequent flyer program, is not frequently discussed on our forums. There’s a good reason for this; it’s one of the world’s worst value frequent flyer programs! Nonetheless, AFF member Cappuccino99 is seeking advice this week on how to spend over 1,000 Airpoints Dollars. When I lived in NZ, I travelled a … Continued

Denpasar, Bali

Emirates Launches Daily Auckland-Bali Flights

Emirates has announced it will commence daily flights from Auckland to Bali from 14 June 2018. The surprise announcement comes as Emirates withdraws from the Melbourne-Auckland and Brisbane-Auckland routes next month. Qantas also recently announced a new route from Melbourne to Bali. Qantas will start daily Melbourne-Denpasar flights from 23 June 2018 using Boeing 737s. … Continued

SYDNEY - APRIL 3: Aircrafts of the Virgin Australia fleet at Sydney Domestic Airport April 3th, 2014. Virgin Australia is Australia's second largest airline.

How to Maximise Virgin’s Velocity Reward Seat Discount

Virgin Australia is currently offering 30% off Velocity reward seats until the end of February! The discount applies to Virgin Australia, Delta, Virgin Atlantic and Alitalia reward seats, as well as Air New Zealand trans-Tasman flights, in all classes of travel. This reward seat discount is a great deal, especially for Premium Economy and Business … Continued

The Australia DPD App doesn't work properly

Frustrated with an Airline? Hang Up and Call Again!

Dealing with airline call centres can be a frustrating experience. If you’re lucky, your call will be answered by an experienced agent who knows exactly how to help! Unfortunately this doesn’t always happen. Airline call centres are a real mixed bag. There are plenty of knowledgeable call centre agents, but there are also plenty that … Continued

Person using credit card at computer

Coles Rewards MasterCard Cuts ATO Points

If you have a Coles Rewards MasterCard credit card, now is your last chance to earn Flybuys points for ATO tax payments. From 5 March 2018, the card will no longer award points for “government related transactions” including tax payments. The change coincides with Citibank taking over the Coles Rewards MasterCard from Latitude Financial Services, … Continued