Author: Matt Graham
Qantas First Class across the Pacific
Last week’s trip report featured “the business”, Virgin Australia’s highest class of travel across the Pacific. This week, our member Berlin reviews Qantas’ trans-Pacific First class. Berlin had booked a Business class ticket, flying from Sydney to Los Angeles and returning from Dallas. Thanks to some frequent flyer points and a little bit of luck, … Continued
Last Chance for Virgin America Redemptions
This week is your last chance to redeem Virgin Australia Velocity points for Virgin America flights! It’s also the final call for Virgin America Elevate redemptions on partner airlines including Virgin Australia. The Opportunity Virgin Australia currently partners with three US-based airlines; Delta, Hawaiian Airlines and Virgin America. But a merger between Virgin America … Continued
Auckland Fuel Shortage Cancels Flights
Dozens of flights to and from Auckland, New Zealand have been cancelled over the past fortnight. Many long-haul flights departing Auckland have also been forced to make costly diversions en-route. The cause of the chaos is a severe shortage of fuel at Auckland Airport that could last up to two weeks. Until the fuel supply … Continued
Qantas First Lounge Passes for Platinum One Members
Qantas has added a new benefit for its top-tier Platinum One frequent flyers. Platinum One members now receive two annual lounge passes which can be gifted to friends and family or used to bring additional guests into the lounge. These passes can be used in Qantas’ acclaimed international First class lounges, or any other international … Continued
Benefitting from Cancelled Flights
Flight cancellations can cause great inconvenience and wreak havoc to your travel plans. But sometimes there is a silver lining. This week our members share times they have benefitted from flights being overbooked, cancelled or delayed. Numerous passengers have been compensated with free upgrades, free hotels and bonus frequent flyer points, and one member tells … Continued
Review: Virgin Australia Business Class to Los Angeles
Our member juliusg recently sampled “the business”, Virgin Australia’s premium cabin on flight VA23 from Melbourne to Los Angeles. The verdict? According to our member, Virgin Australia’s trans-Pacific Business class is better than Qantas, Delta, American Airlines and United. Overall this is the best business class between Australia and the USA still. The trip got … Continued
Save Thousands of Velocity Points to NZ
Flying to New Zealand using Virgin Velocity points? You can save thousands of points by transferring them to the KrisFlyer frequent flyer program and redeeming for flights on Air New Zealand or Singapore Airlines instead. Update: From 7 December 2017, the cost of this award will increase from 17,500 KrisFlyer miles to 28,000 KrisFlyer miles, … Continued
New Airport Lounge for Melbourne
A brand new lounge has opened in the international terminal of Melbourne Airport. The “Marhaba Lounge” is a third-party lounge that is not affiliated with any particular airline. Instead, departing international passengers can opt to enter for a $65 fee. Located at the site of the former Emirates lounge, the Marhaba Lounge includes a buffet … Continued
Another Win for Airline Customer Advocate
Two months ago we brought you the story of AFF member kpc‘s downgrade from First class. This member had booked a First class award using Qantas points from Dallas to Sydney. The flight was cancelled at short notice and they were re-booked into a mixture of Economy and Business class via Los Angeles and Auckland. … Continued