Author: Matt Graham

Matt Graham

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.

Bangkok, Thailand

How to Spend an 11 Hour Bangkok Layover?

Eleven hours is a long time to spend in any airport. But that’s exactly what our member MH_fan plans to do in Bangkok. Their inbound flight from Europe arrives in the morning, with the onward Qantas flight to Sydney departing late in the afternoon. This leaves our member with 11 hours to spare. I have … Continued

Hawaii beach

Business Class to Hawaii using Qantas Points

Hawaii is a popular destination for Australian holidaymakers. So, it’s no surprise that Qantas’ Sydney-Honolulu flight is an extremely popular route for frequent flyers hoping to use their Qantas points for a Business class reward. Unfortunately, Qantas rarely ever releases Business class award seats to Hawaii. Point upgrades are also extremely difficult to score on … Continued

Disgruntled Qantas Customers Kept Waiting

If you’ve been waiting an eternity for a refund from Qantas, you’re not alone. Many Qantas customers have posted recently about their frustration in waiting for a refund from the airline. It appears that waiting several months for a refund from Qantas, even in cases where the airline cancelled its own flight, is now normal. … Continued

Lufthansa 747-400 at Frankfurt Airport

Lufthansa First Class: Service Starts on the Ground

Our member Princess Fiona was recently lucky enough to experience Lufthansa’s First class service on a flight from Frankfurt to Chicago. The in-flight service was exceptional, but the First class experience began long before Princess Fiona stepped onto the plane. After a short connecting flight from Berlin, the layover in Lufthansa’s Frankfurt hub was long … Continued

Qantas Cash as an Everyday Banking Card?

If you have a Qantas Frequent Flyer card, chances are that you also have a Qantas Cash card. This is the debit card on the back of your frequent flyer membership card. The airline advertises Qantas Cash as a “travel money” card, but is it a viable option as an everyday banking card to use … Continued

Emirates A380s in AKL

Emirates Cancels Most Trans-Tasman Flights

Emirates’ trans-Tasman A380 flights have been hugely popular with travellers. Until recently, Emirates offered four daily A380 flights across the Tasman to New Zealand. But soon, this will be decreased to just one daily flight between Sydney and Christchurch. Emirates withdrew from the Sydney-Auckland route in July this year. To cover Emirates’ absence, Qantas upgraded … Continued

Qantas Club Access Restricted

Qantas Club members and Gold frequent flyers will be temporarily unable to bring guests into Melbourne’s Qantas Club lounge from next month. Complimentary Qantas Club passes and invitations, such as those offered to Silver frequent flyers and some credit card holders, will also not be accepted. The restrictions will apply during the “peak” periods of … Continued

Emirates First Class

Qantas vs Emirates in First Class

Qantas and its partner Emirates offer distinctly different First class products. So, if both are the same price – or the same number of points – which airline is the better choice? My partner and I are looking at booking an award flight from MEL to SIN next year and have enough points to fly … Continued

Thai Airways business class

Redeem Your United Miles to Asia Now!

United Mileage Plus redemptions will become more expensive from 1 November 2017. So now is the perfect time to redeem your miles to fly to Asia on Singapore Airlines or Thai Airways. The Opportunity You may already be aware that United will increase the number of miles required to redeem for an award flight next … Continued