Author: Matt Graham
Final Call for Red Roo
Qantas has engaged with the Australian Frequent Flyer forum for many years via the airline’s official “Red Roo” account. Sadly, Qantas announced last week that it would no longer be assisting its customers on AFF. Red Roo has helped our members immeasurably over the past seven years. Many of our members have positive stories to … Continued
United Making a Comeback?
It’s not often that you hear “United Airlines” and “amazing” in the same sentence! But it seems United has recently made some serious improvements to its flights between Australia and the United States. For many years, United Airlines was notorious for its old aircraft, cost-cutting and poor customer service. Until just a few years ago, the ageing … Continued
Cruising Antarctica: Penguins, Icebergs and a World Record
AFF member bigpetebrown recently visited a destination that many of us dream of one day visiting, but very few ever do. This southern continent is home to few residents, but plenty of penguins, whales and seals. That’s right, they visited Antarctica! There were plenty of spectacular sights to take in aboard the three-week cruise. Departing … Continued
Singapore Airlines Hikes Award Rates
KrisFlyer members will soon be charged significantly more miles when redeeming them for Singapore Airlines flights. To add to the blow, the 15% online booking discount available on Singapore Airlines and SilkAir award bookings will also be discontinued. But it’s not all bad news, with “fuel and insurance” surcharges to be dropped on Singapore Airlines … Continued
Qantas Lost Luggage Debacle
From time to time, luggage does get lost in transit. It’s one of the realities of air travel. But for affected passengers, it’s the way in which the airline resolves the problem that can make all the difference. AFF’s founder and site administrator, admin, was particularly unimpressed with Qantas recently after their bag went missing for … Continued
Living the Flying Dream
What’s your dream flight? This week our members discuss their ideas of the ultimate flying indulgence, be it a flight on the Concorde, a trip in First class or the chance to fly in a private jet! One member’s dream is to fly in Etihad’s “The Residence”. Residence passengers enjoy a three-room suite containing a … Continued
Iceland, Morocco, Oman, Botswana… In One Trip!
Our member henleybeach recently enjoyed quite the whirlwind trip to some incredible destinations all over the world. Over just a few weeks, this member visited nine countries including Iceland, Morocco, Oman, South Africa and Botswana. In the process this member also flew on seven different airlines. These included well-known airlines like Etihad and Singapore Airlines, … Continued
Qantas Secures Frequent Flyer Accounts
Qantas is trialling additional security measures to protect its members’ frequent flyer accounts against fraud. Once the changes are implemented, activities such as logging into your frequent flyer account or redeeming points will become a two-step process. Using what’s known as “two-factor authentication”, Qantas will soon require its frequent flyers to either enter a code sent … Continued
Emirates to Charge for On-Board Showers?
As competition in the international aviation market intensifies, cash-strapped airlines are eagerly searching for new ways to make money. With international airfares at record lows, even full-service airlines are beginning to look towards ancillary revenue. Ancillary revenue refers to the income received by airlines for additional products and services which are not included in the cost of … Continued