Author: Matt Graham
Travel Insurance Warning
They say if you can’t afford travel insurance, you can’t afford to travel. But as one frustrated member recently learned, not all policies are created equally. This member’s travel insurance provider refused to pay for lost flights and accommodation after an overseas relative passed away. This member had to cancel their pre-booked trip to Adelaide … Continued
Flight Review: Newcastle-Canberra on FlyPelican
The “big four” domestic airlines – Qantas, Virgin Australia, Jetstar & Tigerair – tend to receive the most attention. But there are other airlines in Australia serving the regional routes not offered by the major airlines. One of these is FlyPelican. Regional Express (Rex) is one of the largest regional carriers in Australia, operating an … Continued
The Qatar Airways Experience
Qatar Airways has been offering some excellent airfare deals on flights to Europe lately. But do these low fares come at the expense of quality? One member is considering using the Doha-based oneworld airline for the first time on an upcoming trip, and seeks the opinion of the AFF community on whether Qatar Airways is … Continued
Enjoy International Lounges on Domestic Flights
Flying internationally is often a markedly improved experience, compared to taking a domestic flight. The aircraft used on international routes are often more comfortable than planes designed for short-haul flying. The lounges in international terminals are also significantly better – especially if you happen to enjoy access to the Qantas First class lounge in Sydney or … Continued
Qantas Privacy Breach
The personal details of numerous Qantas customers have been compromised after they were mistakenly sent to the wrong email address. Qantas recently emailed customers flying out of Melbourne, warning them of delays during roadworks on the Tullamarine Freeway. These emails mistakenly contained the surnames and booking reference numbers of other passengers. If the email recipient … Continued
First Trip to Indochina
Our member yld200 recently returned from a wonderful holiday to Vietnam and Thailand. Not only was it their first time visiting, but they flew there in the luxury of First class Suites on Singapore Airlines – another first for this member. In spite of a faulty seat, the Singapore Airlines Suites experience did not disappoint! Even … Continued
Overnight Layover in Singapore: Where to Stay
Most people prefer flights with short connections, but sometimes a long transit is necessary. One member will soon have an overnight layover at Singapore Airport, with their inbound flight from Melbourne arriving at midnight and their onward flight to Seoul departing at 8am the following morning. So, where is the best place to spend a … Continued
How to Avoid Fuel Surcharges on Award Bookings
Airline taxes and fuel surcharges can add hundreds of dollars to the cost of an award ticket booked using frequent flyer points. But these taxes and charges can vary drastically. On some frequent flyer redemption bookings, the taxes are as low as $5. At other times, they can run into the thousands of dollars! The co-payment … Continued
Simplifying the Frequent Flyer Puzzle
Frequent flyer points open the door to a world of opportunities, including free flights and flight upgrades. But for some, the complexity of earning and burning points is too much hassle to make it all worthwhile. One member was recently told by a colleague that they must be rich because they often travel in premium … Continued