Author: Matt Graham
Matt Graham
The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.
An Eastern Canada Road Trip
AFF member OZDUCK recently enjoyed a Canadian road trip, taking advantage of the Northern Hemisphere summer as they travelled from Toronto to Halifax using a mixture of hire cars and trains. Being based in Perth, it made sense to fly Cathay Pacific via Hong Kong. Cathay flies directly into Toronto, making one-stop connections possible from … Continued
Qantas Points Refused
A Qantas flyer is bitterly disappointed after the airline refused to award any points or status credits for their flight. The Qantas flight to Shanghai was booked directly on the airline’s website. Our member had been relying on the status credits to reach the next status tier. Qantas advertises that all Qantas flights booked on its … Continued

Flight Delayed? You Could Earn $860!
Flight delays can be frustrating, but sometimes there’s a silver lining. If you’re flying on a European airline, or any other airline on a flight departing Europe, you could be entitled to compensation. The European Union has generous laws designed to help passengers affected by flight delays and cancellations. The “EU261” regulations entitle passengers to … Continued

Qantas Enhances Loyalty Bonus
Qantas Frequent Flyer members can now opt to earn 50 bonus status credits with each loyalty bonus. The Qantas loyalty bonus is awarded each time a member earns 500 status credits from flights on Qantas or Jetstar, up to four times per membership year. Currently 8,000 points are awarded as part of the loyalty bonus. Members … Continued
Virgin Cuts Lounge Access
Virgin Australia passengers have lost access to Air New Zealand airport lounges, unless flying across the ditch. The changes come amidst reports that Virgin will also soon start charging domestic lounge guests for spirits. The lounges available to Gold & Platinum Velocity members, as well as Business passengers, on international flights will now depend on … Continued
Dealing with Unexpected Hotel Charges
Unexpected charges on a hotel bill can be frustrating at the best of times. But one member recently discovered a fraudulent addition to their bill of almost $300 worth of room service charges! I stayed at the Hilton Garden Inn Central Park from 24-28 September and had a room service charge to my account for USD 290.75 (yes that … Continued

Qantas Reveals New Logo, 787 Seats
Qantas has unveiled its Boeing 787 cabin configuration, along with a brand new logo and aircraft livery. The 787 Dreamliner, which enters service in late 2017, will feature 42 Business Suites, 28 Premium Economy and 166 Economy seats. The Business Suites will be similar in design to the current Airbus A330 suites, with a 1-2-1 configuration. … Continued
Earn Velocity Points at Coles
In exciting news for frequent flyers, it’s now possible to earn Virgin Velocity points and status credits by shopping at Coles! There’s even a 15% bonus available on point transfers from Coles’ Flybuys program to Velocity Frequent Flyer until the end of November. 2,000 Flybuys points, usually worth $10, can now be converted to 870 … Continued
Sampling Singapore Airlines’ New Canberra Flight
Singapore Airlines last month began international flights to Canberra. Dubbed the “Capital Express”, the 4x weekly Boeing 777 flights operate from Singapore to Canberra, continuing to Wellington in New Zealand. Our member Colin 2905 managed to pick up a great value fare to Europe, using the new service to fly directly from Canberra. As one of the … Continued