Author: Matt Graham
Matt Graham
The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.
Breathtaking Uluru: An Outback Adventure
Our member Justinf has just returned from another “trip of a lifetime”, having visited Uluru with his daughter. It seems the experience was thoroughly enjoyed, with enduring memories created. I highly recommend going to the red centre. If you are thinking about it, just do it when you can afford it and when it’s convenient. … Continued
Keeping a First Class Surprise
One member is planning a very special trip to Europe. This member plans to surprise their partner by treating them to an unexpected bump-up to First class. However, they want to keep the upgrade a surprise until the very last minute. My partner and I are off Europe next week. We’re flying Mel – DBX economy, then onwards … Continued

Qantas Call Centre Frustration
Frustrated Qantas customers are waiting longer than ever to speak to a call centre agent. Hold times of well over an hour are now normal, and numerous members have reported waiting 3 or even 4 hours. Call dropouts and promises of call backs that don’t eventuate also make the long list of Qantas call centre complaints … Continued
Cruising from Dubai to Singapore
Our member Atleastonce recently experienced a truly unique way to travel between the Middle East and Asia. Multiple flights per day do the trip from Dubai to Singapore in just seven hours. But instead of flying, our member decided to travel the long way, enjoying a two-week cruise! Departing from Dubai, the trip on board … Continued
How to Spend 120,000 Amex Points
What would you do with 120,000 Amex rewards points? That’s the enviable dilemma faced by one member this week. This member recently applied for an Amex Platinum Charge card, which is currently offering a large sign-up bonus of 100,000 Amex points. But by taking advantage of a referral, such as the ones found in our … Continued
Cathay Pacific Premium Economy: Worth the Price?
Many airlines have been introducing Premium Economy in recent years as a “middle ground” between Economy and Business class. Most Premium Economy cabins offer seats with more width and legroom than Economy. Some airlines also offer improved meals and other comforts. For example, Qantas provides amenity kits for Premium Economy passengers. One member is considering … Continued
Virgin Upgrade Regret
A Virgin flyer’s recent decision to treat themselves to a Business class upgrade ended in bitter disappointment. This member feels they received second class service, including last meal choice, because they had upgraded from an Economy ticket. This member watched on as full-fare paying passengers received blatantly preferential treatment. It seems the type of fare … Continued
Earn Qantas Points on All Hotel Bookings
Three Qantas points per dollar can now be earned on all hotel bookings made on the Qantas website. Points have been awarded on hotel bookings made through Qantas Hotels previously, however only on selected participating hotels. Now, at least 3 points per dollar are earned when booking any of the 127,000 worldwide hotels featured on the Qantas website. Selected … Continued
Why Air Asia is Cancelling its Bali Flights
Indonesia Air Asia X will suspend all flights from 1 September 2016. This will result in the cancellation of all flights between Sydney, Melbourne and Bali. Affected passengers have been contacted and given the option of a rebooking onto new flights, including via Kuala Lumpur, or travelling prior to the route suspensions in September. Passengers … Continued