Author: Matt Graham

Matt Graham

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.

Qantas First Lounge host with boarding pass

Qantas Offers Status Renewals with Points

Qantas is offering selected Gold and Platinum frequent flyers the option to buy a status extension using their frequent flyer points.

Etihad Airways A350 Business Class

Ultimate Guide to Etihad Business Class Seats

See an overview of the different Etihad Airways Business Class seats offered on each aircraft type including the 787, 777, A380 and A350.

Vietnam Airlines A350 at Sydney Airport

Vietnam Airlines Lotusmiles Status Match

Australians holding frequent flyer status with airlines including Qantas and Virgin Australia can now apply for a paid status match with another SkyTeam airline.

Couple comparing products buying on line with a laptop with a credit card

Do Credit Card Reward Points Expire?

We compare the credit card reward point expiration policies of different Australian banks, as well as their policies on changing reward costs without notice.

Virgin Australia A330 taxies past Qantas planes at Sydney Airport

Aviation White Paper Lets Down Australian Consumers

The Australian government has proposed a new airline ombudsman and Charter of Customer Rights in its Aviation White Paper. This does very little for consumers.

Loyalty program fraud risk warning

Thieves Targeting Velocity Frequent Flyer Accounts

An alarmingly high number of Velocity Frequent Flyer members have had their accounts hacked and points stolen in recent months.

Credit card frozen in ice cube. Frozen bank account. Frozen funds and assets, unavailable money. The concept of bankruptcy and capital freezing, capital outflow restrictions, deposit risk, sanctions.

What Happens If Your Frequent Flyer Account Gets Locked

Airlines may lock frequent flyer accounts when they suspect fraudulent activity. This is what happens next, and what you need to do if you can't access your account.

Qantas Airbus A380 First Class

Qantas (Sort of) Honours First Class Error Fares

Last Friday morning, Qantas sold First Class tickets to Los Angeles for just $4,299 return. The airline isn’t exactly honouring them… but there is a silver lining.

Man sitting in the Qantas First Lounge in Sydney with an Airbus A380 in the background

The Ultimate Guide to Qantas Red Planet

Red Planet panel members can earn Qantas Frequent Flyer points by completing surveys. Here's how it works.