Author: Matt Graham

Matt Graham

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.

Qantas’ Broken (Price) Promise

Qantas’ Price Promise is virtually worthless, according to one member. This member’s recent claim was rejected on a minor technicality. But Qantas still refused to honour their guarantee, even after further supporting evidence was submitted. Qantas customers are offered a refund of the fare difference and 1,000 Qantas points if a cheaper price is found … Continued

Air New Zealand to the USA

Australians are spoilt for choice when flying to the United States! There are currently five airlines with direct trans-Pacific flights, and a plethora of other airlines offering one-stop connections. Air New Zealand, Fiji Airways, Hawaiian Airlines and countless Asian carriers all offer convenient one-stop flights to the USA through their respective hubs. Air New Zealand … Continued

Hyatt hotel

Free Suite Upgrades for Hyatt Gold Passport Members

Hotel loyalty programs offer some worthwhile benefits to frequent travellers. Arguably the best of these benefits is the opportunity to upgrade to a better room – or even a suite – for free. Not all programs offer this benefit, but one that does is Hyatt Gold Passport. This is the loyalty program of all hotels in … Continued

Earn Qantas Points on Vodafone Plans

Qantas and Vodafone have announced a new point-earning partnership. Qantas Frequent Flyer points can now be earned on any of Vodafone’s new “Qantas Red” mobile phone plans. The tie-up fills a gap in the Qantas Frequent Flyer program that was created after the withdrawal of Optus last year. But the way in which points are … Continued

Maintaining a Healthy Credit Rating

Credit cards and their various sign-up bonuses are an easy way to accumulate large amounts of frequent flyer points quickly. But it’s important to consider the effect of credit card churning on your credit rating before applying for many cards. A healthy credit rating is highly important if you want to apply for a credit card, … Continued

Frequent Flyer Outbursts

This week our members share their amusing, shocking and downright ridiculous stories of self-entitled airline passengers not getting their way. It seems that some believe their elite frequent flyer status gives them a licence to demand a free upgrade, jump the queue or disrespect airline staff. But who knew that a fully-grown adult could have … Continued

Cruising around Iceland & Greenland

Visiting Iceland and Greenland on the same trip is not something that many Australians can say they have done. But recently AFF member bigpetebrown did just that, cruising from Iceland to Eastern Canada with a stop in Greenland along the way. The trip to Iceland began with a flight to New York on Qantas. From … Continued

Experiences with American’s Sydney Flights

American Airlines recently began daily flights between Sydney and Los Angeles. With four other airlines flying the route, including American’s partner Qantas, how does the new service stack up? Numerous members have already tried out the new flight. The answer seems to depend on the class of travel you’re flying. American Airlines uses new Boeing … Continued

New Aussie Airline Business Model

Short of purchasing a private jet, business travellers in Australia have two main choices: Qantas or Virgin Australia. Both airlines offer frequent services between the major Australian capitals, as well as frequent flyer perks like lounges. But regular delays and lengthy travel times to and from our major airports can be a problem. An Australian … Continued