Author: Matt Graham

Matt Graham

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.

Credit card payment over the phone

Beware: Fake Qantas Phone Number Scam

Scammers have bought Qantas' US phone number in Australia. If you call the US phone number but you're in Australia, you'll probably get scammed.

Entrance to the Etihad Airways First Class Lounge in Abu Dhabi

The Best Lounge You Can Access with Velocity Status

Access to the excellent Etihad Airways First Class Lounge in Abu Dhabi, with its brilliant service, would have to be one of the top perks of Virgin Australia Platinum status.

Qantas boarding pass with upgrade message and QF33 pyjamas

Qantas Surprising Platinum Flyers with Free Upgrades

In recent months, Qantas has been actively upgrading Platinum and Platinum One frequent flyers into empty Business and First Class seats.

Avianca Airbus A320 at Bogota Airport

Loyalty Program Devaluations Are Inevitable, But Not Giving Notice Is Poor Form

It's inevitable that airline loyalty programs increase award costs from time to time, but to do so without giving advance notice is poor form.

Qatar Airways now serves caviar in business class

Qatar Airways Adds Caviar in Business Class

Qatar Airways has become the first airline to serve caviar in Business Class, adding the delicacy to its menu from Sydney and Melbourne.

Australian Frequent Flyer Editor Matt Graham during a trip to Morocco in 2014

Why I Started Collecting Frequent Flyer Points

AFF Editor Matt Graham explains why he originally started collecting frequent flyer points as a teenager - and got completely hooked.

aerial views over the swan river with the skyline of Perth Western Australia on a clear autumn morning

Virgin Australia Orders Embraer E190 Jets

Virgin Australia has ordered eight brand new Embraer E190-E2 jets to be based in Perth. They'll start arriving in October 2025.

Qantas 787 Dreamliners at Perth Airport

Qantas Diverting Perth-London Flights via Singapore

Qantas' direct flights from Perth to London are making an extra stop to refuel in Singapore due to tensions in the Middle East.

Etihad Airways Boeing 777 Economy Class

The Unpublished Benefit of Paying for Preferred Seats

If you've paid for a chargeable extra legroom or "preferred" seat and the flight isn't full, you have a better chance of getting a vacant neighbouring seat.