Author: Matt Graham
Matt Graham
The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.
Earn Double Status Credits with Qantas’ February 2024 Offer
Register to earn double Qantas points or status credits when booking Qantas flights until 27 February 2024, for travel until 15 February 2025.
How to Contact Accor Customer Care
Accor Live Limitless (ALL) doesn't exactly make it easy to speak to a real person at its customer service department. But there are 3 ways to get in touch.
Use Qantas Points to Book Eurostar Trains
You can now use Qantas Frequent Flyer points to book selected journeys on the Eurostar high-speed train within Europe.
Qantas No Longer Triaging Repeat Callers
The Qantas call centre used to triage customers who called repeatedly within a short time to a more experienced onshore agent. This is no longer happening.
Loyalty Programs Creating Two Tiers of the Same Status
We're seeing a new trend of airline and hotel loyalty programs reserving certain elite benefits for members who earned their status through actual flights or nights.
Common Acronyms Used on the AFF Forum
This glossary explains some of the most commonly-used abbreviations and acronyms on the Australian Frequent Flyer forum.
How to Stop Airlines Losing Your Checked Baggage
If travelling without checked luggage isn't an option, these are some ways to minimise the risk of your bags going missing in transit.
How to Avoid Sitting Near a Baby on Your Flight
The Japan Airlines website has a great feature that shows you where infants are sitting on the seat map. This also works for selected partner airline flights.
The One Place Where Tigerair Still Flies
Tigerair no longer exists in Singapore, Australia, Indonesia or the Philippines. But it continues to offer budget airfares out of Taiwan.