Use Qantas Points to Book Eurostar Trains
You can now use Qantas Frequent Flyer points to book selected journeys on the Eurostar high-speed train within Europe.
Read more
Author: Matt Graham
Qantas No Longer Triaging Repeat Callers
The Qantas call centre used to triage customers who called repeatedly within a short time to a more experienced onshore agent. This is no longer happening.
Read more
Loyalty Programs Creating Two Tiers of the Same Status
We’re seeing a new trend of airline and hotel loyalty programs reserving certain elite benefits for members who earned their status through actual flights or nights.
Read more
Common Acronyms Used on the AFF Forum
This glossary explains some of the most commonly-used abbreviations and acronyms on the Australian Frequent Flyer forum.
Read more
How to Stop Airlines Losing Your Checked Baggage
If travelling without checked luggage isn’t an option, these are some ways to minimise the risk of your bags going missing in transit.
Read more