Flybuys Chief Operating Officer Phil Hawkins knows a thing or two about loyalty programs. He was with Flybuys right back when the Australian loyalty program launched in 1994! In Episode 47 of the AFF on AIR podcast, Phil Hawkins joins Matt Graham to discuss all aspects of the Flybuys program including its partnership with Velocity … Continued
You don’t see them as a passenger, and when you do hear about them, it’s probably because your airline is blaming them for a delay. But Air Traffic Controllers are absolutely critical to the ensuring you arrive at your destination safely. Ever wondered what exactly an Air Traffic Controller does, and what kind of training … Continued
Courtney Devine has been working in Amsterdam for more than two years. Desperate now to return to Perth, the Australian woman was left with no choice but to set up a “Go Fund Me” page to raise the $10,542 needed to book a flight home and pay for hotel quarantine on arrival. She still then had … Continued
On 4 September 2020, Virgin Australia creditors voted to approve the airline’s sale to U.S. private equity firm Bain Capital for $3.5 billion. This was the final major hurdle in bringing Virgin Australia out of voluntary administration and avoiding liquidation. The sale is expected to be completed by the end of October. So, how did Virgin … Continued
It has been a tough year for most Australian businesses, especially those involved in the tourism industry. But for the people of Kangaroo Island in South Australia, the coronavirus pandemic came right on the back of a nightmare summer of bushfires. After visiting Kangaroo Island this fortnight, Matt takes a close look at how these … Continued