Podcast #37: Flight Changes, Refunds & Travel Credits

As the coronavirus crisis continues, many airline passengers are still waiting for refunds from cancelled flight bookings. Meanwhile, some passengers have discovered that they would have to pay extra – thousands of dollars, in some cases – to rebook their cancelled flights for a different date. This is exactly what happened recently to a Lufthansa … Continued

Podcast #36: Behind the Virgin Australia Cockpit Door

As Virgin Australia’s voluntary administration process continues, frequent flyers with travel credits or Velocity points are getting nervous. But what’s it like for the airline’s pilots whose jobs are on the line? Chris Bournelis is a Boeing 737 First Officer for Virgin Australia. You may know him as AviatorInsight, a regular contributor to AFF’s Ask … Continued

Podcast #35: Travelling to North Korea

Ever wondered what it’s like to travel to North Korea – a country that had strict rules and border controls well before COVID-19 made them cool? In Episode 35 of the AFF on AIR podcast, Matt chats to Gus Higgins about travelling to this reclusive country. While in North Korea, he found out why Air … Continued

Podcast #34: Are Velocity Points Safe?

As Virgin Australia suspends share trading and considers the possibility of voluntary administration, many Velocity Frequent Flyer members are watching the news nervously. What will happen to Virgin Australia and are Velocity Frequent Flyer points safe? In Episode 34 of the AFF on AIR podcast, Phil Gunter from New World Loyalty shares his insights on … Continued

Podcast #33: Coming Home

Last week, Matt was fortunate to be able to return home to Australia. But some Australians that are still stranded overseas have not been so lucky. In Episode 33 of the AFF on AIR podcast, Matt chats to Australian travellers that are currently stuck in Peru and India. Yasmin Uzunlar is one of around 200 Australians … Continued