Earlier this year, German airline Lufthansa tried to sue a passenger that exploited the loophole of hidden-city ticketing by skipping the last flight on their ticket. This case has now finally be resolved in the German courts, and in a victory for frequent flyers, the airline did not win. In Episode 22 of the AFF … Continued
As Episode 21 of the AFF on AIR podcast goes to air, Qantas and Virgin Australia are fighting over two rare and lucrative new landing slots for Tokyo’s Haneda Airport. Meanwhile, four European airlines have gone bankrupt in a matter of weeks as this year’s European summer draws to a close. Speaking of summer in … Continued
The ACCC recently released a damning draft report into Australian loyalty schemes, calling out practices that it says may shock consumers and putting loyalty program operators on notice. In Episode 20 of the AFF on AIR podcast, Matt chats to airline loyalty and data expert Mark Ross-Smith about the ACCC’s findings and recommendations. This interview … Continued
With less than two weeks until the upcoming Qantas Frequent Flyer changes, now is the time to make any last-minute Classic Flight Reward bookings! In this Episode 19 of the AFF on AIR podcast, Matt chats to Leon Loganathan about the process of redeeming Qantas points for a Onweworld Award. This episode also includes a … Continued
Later this year, Qantas will decide which aircraft it wants to use to operate non-stop flights from the east coast of Australia to London and New York – a feat it aims to achieve by 2022. In Episode 18 of the AFF on AIR podcast, learn more about the mission Qantas is calling “Project Sunrise”. … Continued