It may have opened almost a decade behind schedule after being plagued by outrageous construction problems that made it the butt of jokes for years. But now that Berlin Brandenburg Airport (BER) has finally opened, Matt recently discovered that it’s so efficient and functional that it’s almost disappointing. (Except for the contaminated tap water!) Also … Continued
Finding award availability in Business Class can be hard enough if you’re just looking for 1 or 2 seats. Trying to redeem points to book an entire family of four (or more) on an overseas holiday in a premium aircraft cabin can be infinitely harder. But with the right knowledge, planning and flexibility, it’s not … Continued
As far as international borders go, Asia has been one of the last parts of the world to relax COVID-19 restrictions and reopen their countries to tourists. But the tide is now starting to turn, with many Southeast Asian nations now welcoming back visitors from overseas. Singapore and Thailand already reopened late last year, albeit … Continued
Phil Hawkins has worked with loyalty programs since 1993, finishing his career recently as the Chief Operating Officer for Flybuys in Australia. With this amount of experience, Phil knows what makes a good (or bad!) loyalty program and what mistakes to avoid when designing loyalty programs and promotional offers. Ever wondered why retail loyalty programs … Continued
As the AFF on Air podcast continues its series on international travel in 2022, we turn our attention in this episode to the UK. In Episode 78, Matt chats to two Australian frequent flyers who recently travelled to London about their experiences. One of this episode’s guests is Andrew Holland, who flew Qantas Business Class … Continued