Qantas has refused to provide compensation to customers downgraded from Qantas’ own services to Jetstar. Downgraded passengers also lost most of the benefits of their original tickets including complimentary food, in-flight entertainment and seat selection after Qantas cancelled their flights. In one case, AFF member tea&coffee was downgraded from Qantas Business class to a middle … Continued
Numerous AFF members have reported that their status credits earned from Jetstar flights are no longer counting towards the Qantas Loyalty Bonus. Qantas Frequent Flyer members earn a Loyalty Bonus for every 500 status credits accumulated in each membership year. The reward is a choice between 8,000 bonus frequent flyer points or 50 extra status … Continued
Jetstar has recently reduced the price of its Max Bundle dramatically. This now makes it a relatively attractive option, not only for adding flexibility to your fare but also for earning Qantas points and status credits. The changes to the Max Bundle are twofold. On one hand, some of the flexibility has been removed. It … Continued
It’s been an embarrassing week for Jetstar after the airline was ranked last in an international survey comparing more than 70 airlines. The abysmal ranking earned Jetstar just one star out of five in the survey conducted by Choice in conjunction with Consumers International. But is Jetstar really the worst airline in the world? The … Continued
Flying internationally is often a markedly improved experience, compared to taking a domestic flight. The aircraft used on international routes are often more comfortable than planes designed for short-haul flying. The lounges in international terminals are also significantly better – especially if you happen to enjoy access to the Qantas First class lounge in Sydney or … Continued