Airlines, miles, and points is the most popular topic at Australian Frequent Flyer. In this category, we provide expert tips, insider tricks, and facilitate discussions about Qantas, Virgin Australia, non-Australian airlines, and global airline alliances. From earning and redeeming frequent flyer points to maximising elite status benefits, we aim to help you get the most out of your travel. We also cover every step of the journey – from planning and booking flights to experiencing the flight itself, and finally, arriving at your destination. Whether you're a seasoned traveller or just starting to explore the world of frequent flyer programs, you'll find valuable advice to elevate your travel experience. See below for articles on airlines, miles and points.
Airline call centres worldwide are struggling to cope with the current surge in demand, leaving many calls unanswered and others on hold for many hours. Qantas customers, for example, have reported waiting well over 5-6 hours on hold – or simply being hung up on – over recent weeks. Qantas call centre staffing levels were … Continued
Qantas yesterday released a new, more generous change & cancellation fee waiver after its previous policy attracted considerable criticism. Jetstar flights are also included in this. If you have an existing Qantas or Jetstar booking for travel until 31 May 2020, you now have the option to change dates or cancel your trip and receive … Continued
Just days after Qantas announced further cuts to international flights until September, Virgin Australia has revealed more flight reductions of its own. Among the changes, Virgin Australia will temporarily reduce flights to Japan, Los Angeles and New Zealand, and permanently axe its two fifth-freedom international routes. Frequencies on some domestic routes will also be reduced … Continued
With the constantly-changing international travel restrictions at the moment, you’d be forgiven if you wanted to avoid overseas travel right now. But if you still want – or need – to travel to London over the coming year, now could actually be a very good time to book. Award availability is wide open – even in … Continued
QantasLink will switch one of its five daily flights between Sydney and Coffs Harbour to a Boeing 717 aircraft. The change will take effect from Sunday, 29 March 2020. It comes just weeks before Tigerair withdraws from the Sydney-Coffs Harbour and Melbourne-Coffs Harbour routes. Currently, the Sydney-Coffs Harbour route is served by QantasLink exclusively with … Continued
Virgin Australia has now followed Qantas and Jetstar in waiving change fees on international bookings until 31 March 2020. Virgin’s policy is similar to the Qantas & Jetstar change fee waiver, but it’s more generous as it also applies to existing bookings made prior to 10 March 2020. Unlike with Qantas, Virgin Australia guests also … Continued
Qantas and Jetstar will both waive change fees on new international bookings made between today and 31 March 2020. It’s good news for travellers that are hesitant to book international travel amid the current coronavirus uncertainty. However, the Qantas change fee waiver is not as generous as those introduced by many other overseas airlines in … Continued
Qantas will ground two-thirds of its A380 fleet, re-route its Sydney-London flight via Perth, and delay the launch of flights to Chicago as it responds to a sudden collapse in demand for air travel due to coronavirus. Qantas also announced today that it will temporarily suspend flights from Melbourne and Brisbane to San Francisco, as … Continued
Garuda Indonesia will fly its brand new Airbus A330-900neo aircraft with upgraded Business class seats between Sydney and Bali for the next few weeks. According to Routes Online, Garuda Indonesia will use A330-900neo aircraft on the Sydney-Denpasar route for two weeks, beginning this Friday, 13 March 2020. It’s only a temporary upgrade though, as the … Continued
Qantas trans-Tasman airfares, which were already at record lows a couple of weeks ago, have just sunk even further! Right now, return Qantas Economy class flights from Brisbane to New Zealand are available for as little as $225 return! The cheap Qantas flights are available to Christchurch, Auckland and Wellington. These prices include checked baggage, … Continued
In light of recent global events, demand for air travel has plummeted in a matter of weeks. But if you do want to book a trip, there are no shortage of excellent travel deals available right now! There are currently cheap flights available around Australia, as well as to overseas destinations including Hawaii, North America, Cook … Continued
UK regional airline Flybe has become the latest victim of coronavirus, entering administration yesterday. All Flybe flights have been grounded and customers have been told not to travel to the airport. Flybe has been in financial trouble for some time already, and was purchased by a consortium that included Virgin Atlantic in 2019. The plan … Continued