Airlines, Miles and Points

Airlines, miles, and points is the most popular topic at Australian Frequent Flyer. In this category, we provide expert tips, insider tricks, and facilitate discussions about Qantas, Virgin Australia, non-Australian airlines, and global airline alliances. From earning and redeeming frequent flyer points to maximising elite status benefits, we aim to help you get the most out of your travel. We also cover every step of the journey – from planning and booking flights to experiencing the flight itself, and finally, arriving at your destination. Whether you're a seasoned traveller or just starting to explore the world of frequent flyer programs, you'll find valuable advice to elevate your travel experience. See below for articles on airlines, miles and points.

Qantas A380 business class

Qantas Completes First A380 Cabin Refresh

Qantas’ first refurbished Airbus A380 is set to return to service next Monday with a brand new interior. The airline is currently in the process of upgrading its A380s with brand new Business and Premium Economy seats, and refreshed First Class and Economy seats. VH-OQK (named John and Reginald Duigan) is the first Qantas A380 … Continued

26 Sep 2019 Qantas
Virgin Australia and All Nippon Airways aircraft at Sydney Airport

Virgin Australia to Fly to Haneda, Partner with ANA

Virgin Australia plans to commence daily flights to Tokyo’s Haneda Airport and launch a new partnership with Japan’s All Nippon Airways (ANA). Based in Japan, ANA has a 5-star Skytrax rating and is a member of Star Alliance. Subject to regulatory approvals, Virgin would commence daily flights from Brisbane to Haneda from 29 March 2020 using … Continued

25 Sep 2019 Virgin Australia
Jetstar Dash 8

Jetstar Abandons Regional New Zealand, China

Low-cost carrier Jetstar will axe all regional routes within New Zealand, with the last flights to operate on 30 November 2019. Although Jetstar has announced that this is currently only a “proposal”, the airline is already offering refunds to customers that booked a regional New Zealand domestic flight for travel from December 2019. Tickets beyond … Continued

25 Sep 2019 Jetstar
out of business bankrupt

600,000 Stranded as Thomas Cook Collapses

600,000 Thomas Cook customers are now stranded overseas after the UK-based travel company filed for insolvency yesterday. Around a quarter of these passengers are British holidaymakers. The 178-year-old company operates airlines, resorts, hotels and cruises, and specialises in selling Europeans package holidays to sunny destinations. The Thomas Cook Group owns Thomas Cook Airlines, as well … Continued

24 Sep 2019 Other Airlines
Air New Zealand Extends Status for a Second Year

The Trans-Tasman Airline Battle

Almost a year ago, Air New Zealand spectacularly ended its long-term partnership with Virgin Australia. Following the end of October 2018, the two airlines once again became competitors on trans-Tasman flights while Air New Zealand got into bed with Virgin’s rival, Qantas. Looking back, it seems the divorce has worked out much better for Air … Continued

23 Sep 2019 Air New Zealand

Lufthansa Celebrates Oktoberfest in Most German Way Possible

Oktoberfest is on again in Munich, and German airline Lufthansa is really getting into the spirit again this year! This year, Lufthansa will operate flights where the entire cabin crew will dress up in traditional Bavarian Lederhosen and Dirndls, including two A380 flights from Munich to Beijing and Los Angeles. These flights will be LH722 (MUC-PEK) … Continued

22 Sep 2019 Other Airlines

Virgin Axes Samsung In-Flight Entertainment Tablets

Virgin Australia is axing its Samsung in-flight entertainment tablets in Business Class on domestic and short-haul international flights. From 30 September 2019, Virgin says that it will no longer load Samsung Galaxy tablets for Business Class guests on its Boeing 737 aircraft. Instead, passengers can stream entertainment to their own devices via the Virgin Australia … Continued

21 Sep 2019 Virgin Australia
Qantas 787 Business Class

Qantas Changes: Where are the Extra Reward Seats?

Back in June 2019, Qantas Frequent Flyer announced that it would increase the number of points required for reward flight bookings in any premium cabin. In return, there would be a modest reduction in award booking carrier charges and Qantas would release “more than 1 million extra reward seats available annually on Qantas and new … Continued

20 Sep 2019 Qantas
Virgin Australia A320 flight attendants

Virgin Australia to Buy Back Velocity Stake

Virgin Australia will regain full ownership of its Velocity Frequent Flyer loyalty program after selling a 35% stake to Affinity Equity Partners in 2014. Virgin will pay $700 million to buy back the stake in its profitable Velocity loyalty program – around double what Affinity paid for it five years ago. Virgin Australia yesterday confirmed … Continued

17 Sep 2019 Virgin Australia
Qantas Extends Flight Credit Validity to December 2022

Qantas Downgrade Compensation is Woefully Inadequate

When you’ve booked a Business Class ticket, it’s extremely frustrating to turn up to the airport and find out you’ve been involuntarily downgraded to Economy Class. But, if you’re flying with Qantas, that’s only the beginning of the nightmare. Australian Frequent Flyer has been very concerned to learn of Qantas not providing adequate compensation to … Continued

16 Sep 2019 Qantas