Airlines, Miles and Points

Airlines, miles, and points is the most popular topic at Australian Frequent Flyer. In this category, we provide expert tips, insider tricks, and facilitate discussions about Qantas, Virgin Australia, non-Australian airlines, and global airline alliances. From earning and redeeming frequent flyer points to maximising elite status benefits, we aim to help you get the most out of your travel. We also cover every step of the journey – from planning and booking flights to experiencing the flight itself, and finally, arriving at your destination. Whether you're a seasoned traveller or just starting to explore the world of frequent flyer programs, you'll find valuable advice to elevate your travel experience. See below for articles on airlines, miles and points.

15% Velocity Point Bonus during November 2018

Virgin Australia has today launched a brand new promotion on point transfers to Velocity Frequent Flyer. During the month-long promotion, you can earn a 15% Velocity point bonus when converting points from most Australian credit card rewards programs to Velocity. You’ll also earn bonus points when transferring points from Flybuys and many hotel loyalty programs … Continued

Qantas Hangs Up on Platinum Member Requesting Refund

Airlines Play Blame Game as Passenger Awaits Refund

An Air New Zealand customer is significantly out of pocket after a series of unfortunate events that none of the three airlines involved are willing to take responsibility for. While Air New Zealand, Qantas and Emirates play the blame game, this passenger is still waiting for a refund. Artorias was booked to fly across the Tasman … Continued

29 Oct 2018 Post Flight
Qantas and Air New Zealand cabin crew

Big Changes from 28 October 2018

There are some big changes coming to Australian airline alliances and international routes from this weekend. Sunday, 28 October 2018 marks the official end of Virgin Australia’s alliance with Air New Zealand. But it’s also the beginning of new Qantas partnerships with both Air New Zealand and Cathay Pacific. This weekend will also see several … Continued

Economy business class queues

The Death of Free Upgrades

You’ve probably heard the myths that dressing up, arriving at the airport early or flattering the check-in staff will help you get an upgrade. This advice is repeated time and time again in trashy “news” articles. But the reality is, airlines are extremely unlikely to give away free upgrades just because there are seats available … Continued

Final call

Last Call for Hong Kong Fuel Surcharge Loophole

There’s just one week left to take advantage of Hong Kong’s fuel surcharge ban! From 1 November 2018, fuel surcharges on award flights departing from Hong Kong will no longer be regulated. This will likely lead to a sharp increase in the taxes and carrier charges you’ll pay when redeeming points out of Hong Kong. … Continued

Asiana model A380

Asiana Club: The Most Underrated Star Alliance Program

Singapore Airlines, Aegean Airlines and United all have excellent Star Alliance frequent flyer programs. As a result, these airlines rightfully receive plenty of attention. But, bizarrely, one of the very best value Star Alliance frequent flyer programs is virtually unknown in Australia! In our view, Asiana Club is the most undervalued Star Alliance frequent flyer … Continued

22 Oct 2018 Star Alliance
Etihad Airways bar

How to Avoid Velocity’s Carrier Charge for Etihad Flights

Since 2016, Virgin Australia has imposed a hefty “Etihad Airways Reward Seat Carrier Charge” when redeeming Velocity points for Etihad flights. This Etihad carrier charge adds up to USD300 ($420) to every single Etihad flight sector booked using Velocity points. Until recently, Virgin Australia was charging this Etihad carrier charge on all Etihad reward flight … Continued

22 Oct 2018 Virgin Australia
Qantas first 787

Melbourne-Perth in Qantas Premium Economy

Qantas has started selling Premium Economy tickets on its daily Boeing 787-9 tag flight between Melbourne and Perth. Qantas passengers also have the opportunity to redeem Qantas points for a Premium Economy award or upgrade on this route. Qantas flight QF9, which continues to London, has become a popular choice for flyers travelling from Melbourne … Continued

21 Oct 2018 Qantas
Jetstar review

Delays with Jetstar Points & Status Credits

When flying Jetstar, Qantas Frequent Flyer members can earn Qantas points and status credits by purchasing a Starter or Max Bundle. But, in recent months, these points and status credits have been taking an unacceptably long time to post. And, in many cases, the Jetstar points and status credits are not crediting at all without … Continued

18 Oct 2018 Jetstar