Airlines, Miles and Points

Airlines, miles, and points is the most popular topic at Australian Frequent Flyer. In this category, we provide expert tips, insider tricks, and facilitate discussions about Qantas, Virgin Australia, non-Australian airlines, and global airline alliances. From earning and redeeming frequent flyer points to maximising elite status benefits, we aim to help you get the most out of your travel. We also cover every step of the journey – from planning and booking flights to experiencing the flight itself, and finally, arriving at your destination. Whether you're a seasoned traveller or just starting to explore the world of frequent flyer programs, you'll find valuable advice to elevate your travel experience. See below for articles on airlines, miles and points.

Oops mistake glitch

Qantas Error Strands Customer in Cuba

A Qantas ticketing error has left a customer stranded in Cuba and more than $2,000 out of pocket. AFF member Sheenaec7 had booked an Iberia reward flight from Havana to Madrid in Business class, using Qantas points. But upon arriving at Havana Airport to check in for the flight, they were told there was no booking. It … Continued

4 Jun 2018 Qantas
Qantas and Air New Zealand codeshare partnership

Qantas Signs Air New Zealand Codeshare Deal

Qantas and Air New Zealand may be bitter rivals across the Tasman, but they’ve taken everyone by surprise announcing a new codeshare agreement! The partnership commences on 28 October 2018 – the same day that Air New Zealand’s alliance with Virgin Australia ends. Under the Air New Zealand codeshare agreement, Qantas will place its “QF” … Continued

JetGo plane

JetGo Enters Voluntary Administration

Regional Australian airline JetGo has entered voluntary administration, suspending all commercial passenger flights as of 1 June 2018. JetGo customers with existing flight bookings may be entitled to a refund by initiating a credit card chargeback. If the refund is unsuccessful, JetGo’s administrator advises that customers can lodge a “Proof of Debt” claim. For customers … Continued

Singapore Airlines Airbus A350

Singapore Airlines Relaunches World’s Longest Flight

Singapore Airlines will reclaim the title of world’s longest flight when it reinstates non-stop service from Singapore to New York later this year. The Airbus A350-900ULR operating the 18-hour, 15,344-kilometre trek will be configured only with Business class and Premium Economy seating. The first non-stop Singapore-Newark service will take off on 11 October 2018. Initially … Continued

Economy X seats Virgin Australia

Virgin Australia Economy X Worth Paying For?

Virgin Australia introduced Economy X seating on all its flights last year. These extra legroom seats come with dedicated overhead locker space, priority security and priority boarding. On flights to Los Angeles, Economy X passengers also receive noise-cancelling headphones and first meal choice. Economy X seats can be booked for a surcharge ranging from $35 … Continued

30 May 2018 Virgin Australia
cathay pacific

Cathay Pacific Asia Miles Devaluation

Cathay Pacific has announced a major devaluation of its Asia Miles frequent flyer program. Key changes include award flight price increases and changes to the way miles are earned. The Asia Miles devaluation comes into effect from 22 June 2018, so you have less than a month to take advantage of the program in its … Continued

28 May 2018 Cathay Pacific
Hong Kong

High Fuel Surcharges Returning to Hong Kong?

If you’ve ever tried to redeem your frequent flyer points for a reward flight, you’ve probably noticed that fuel surcharges can add hundreds of dollars to the cost of your “free” flight. But there are ways to avoid paying fuel surcharges on award tickets. One strategy is to book a flight from a country that … Continued

Qantas 737 at BNE airport

Qantas Considering Unbundled Fares?

Qantas is reportedly considering a “pay as you go” service model on flights between Australia and New Zealand. In a move that would copy the existing models of Air New Zealand and Virgin Australia, Qantas passengers could be charged extra for things like checked baggage, meals, drinks, frequent flyer points, seat selection and in-flight entertainment … Continued

25 May 2018 Qantas
Los Angeles

Cheap Business Class to the USA

The United States is one of the most popular destinations for Australian travellers. But flights to North America are long and operate overnight in both directions. This makes a Business class bed a very attractive option for the trip across the Pacific. Premium cabin airfares from Australia can be very expensive. But there are ways … Continued

Qatar Airways 787 business class meal

Qatar Business Sale: Jakarta to Milan for $1,790 return

Business class airfares from Australia to Europe are typically expensive. But the same is not true for flights from south-east Asia to Europe! Earlier this week we showed you how you can fly from Bangkok to London in Business class for less than $2,000 return. Now Qatar Airways, a Oneworld alliance member, has some excellent … Continued

24 May 2018 Qatar Airways
Oops mistake glitch

Qantas Overcharging for Reward Flights

The Qantas website has been plagued with errors since it was “upgraded” earlier this month. Unfortunately, one of the most serious problems has still not yet been resolved. The Qantas website is currently overcharging for some Classic Flight Reward bookings. The correct amounts of taxes and carrier charges are being applied, but the amount of … Continued

21 May 2018 Qantas