Airlines, Miles and Points

Airlines, miles, and points is the most popular topic at Australian Frequent Flyer. In this category, we provide expert tips, insider tricks, and facilitate discussions about Qantas, Virgin Australia, non-Australian airlines, and global airline alliances. From earning and redeeming frequent flyer points to maximising elite status benefits, we aim to help you get the most out of your travel. We also cover every step of the journey – from planning and booking flights to experiencing the flight itself, and finally, arriving at your destination. Whether you're a seasoned traveller or just starting to explore the world of frequent flyer programs, you'll find valuable advice to elevate your travel experience. See below for articles on airlines, miles and points.

Podcast #47: Flybuys Loyalty Program

Beware of Transferring Points to Etihad Guest

AFF member agentgerko has lost a substantial amount of Amex points after attempting to transfer them to the Etihad Guest program. This member transferred the points on 26 January this year. Despite numerous complaints and follow-up phone calls, the miles are now nowhere to be seen. Etihad Guest transfers from Amex are supposed to take … Continued

15 Mar 2018 Etihad Airways
Qantas 787 Dreamliner

How to Redeem Emirates Skywards Miles on Qantas

It’s common knowledge that you can redeem Qantas points for Emirates flights. It also works in reverse; you can redeem Emirates Skywards miles on Qantas. If you happen to have spare Skywards miles, Qantas redemptions are relatively good value. But, as we’ll explain shortly, you shouldn’t transfer points to Skywards for the specific purpose of … Continued

Qantas Domestic Business Class

Are Qantas Menus Becoming Too Healthy?

If you’ve flown Qantas lately, you may have noticed an increase in healthy food options like salads and celery sticks. But are Qantas in-flight and lounge menus becoming too healthy? While health-conscious frequent flyers may be rejoicing, others believe there is too much kale, polenta and cabbage slaw appearing on Qantas menus. An AFF member … Continued

11 Mar 2018 Qantas
Sale discount

30% Discount on Qantas Economy Award Flights

Qantas is currently giving a 30% discount on the points required for Classic Flight Rewards. The discount applies to Economy award flight bookings on Qantas and Jetstar. With the discount, Classic Reward flights can be booked for as little as 4,480 Qantas points (plus taxes). To be eligible for the 30% discount, the flights must … Continued

9 Mar 2018 Qantas
Qantas A380 First Class

Is a First Class Upgrade Worthwhile?

When redeeming frequent flyer points, it’s rare to find award availability in both Business and First class! But, given the choice, 2infinity asks whether it’s really worth paying the extra points for a First class upgrade? I prefer to use my points for business class fares, I don’t see economy as a good use of … Continued

Buenos Aires, Argentina

Non-stop Flights from Perth to Buenos Aires?

A little-known South American airline has announced plans for a unique route that would connect Perth to Buenos Aires in just 15 hours. The non-stop flights between Argentina and Perth would continue to a final destination in Asia, which is likely to be Singapore. The flights would be operated by Norwegian Air Argentina. This low-cost … Continued

7 Mar 2018 Other Airlines
Oops mistake glitch

Virgin Pricing Glitch

An error on the Virgin Australia website caused the airline to massively overcharge some customers for around 9 hours on Tuesday. The Virgin pricing glitch resulted in taxes as much as 19 times higher than normal being charged on Velocity Reward Seat bookings. The Virgin pricing glitch affected domestic Reward Seat bookings made using Velocity points. … Continued

Norfolk Island

Norfolk Island Airlines Ceases Flights

Norfolk Island Airlines will cease all passenger services from 17 March 2018. The airline, which currently operates the Brisbane-Norfolk Island route, already suspended flights between Auckland and the small island earlier this year. The withdrawal of Norfolk Island Airlines leaves Air New Zealand with a monopoly on flights to the Australian territory north-west of New … Continued

3 Mar 2018 Other Airlines
Qantas A380

Double Qantas Points on Flights

Qantas is offering double points on all Qantas flights booked by 5 March 2018. To qualify for double Qantas points, you’ll need to travel between 12 March 2018 and 14 February 2019. The deal applies to flights that are marketed and operated by Qantas. In other words, you’ll need to book a Qantas flight with … Continued

2 Mar 2018 Qantas
Virgin Australia A330

New Virgin Australia Sydney-Hong Kong Flights

Virgin Australia will commence its second route to Hong Kong in mid-2018. The new Virgin Australia Sydney-Hong Kong flights will operate daily using an Airbus A330-200 aircraft. Virgin’s A330s feature 20 comfortable lie-flat Business class seats, each with direct aisle access, and 255 Economy seats. The Virgin Australia Sydney-Hong Kong schedule mirrors existing Qantas and … Continued

Qantas 2019-20 Financial Results a Mixed Bag

No Compensation for Qantas Downgrade to Jetstar

Qantas has refused to provide compensation to customers downgraded from Qantas’ own services to Jetstar. Downgraded passengers also lost most of the benefits of their original tickets including complimentary food, in-flight entertainment and seat selection after Qantas cancelled their flights. In one case, AFF member tea&coffee was downgraded from Qantas Business class to a middle … Continued

1 Mar 2018 Jetstar