Airlines, Miles and Points

Airlines, miles, and points is the most popular topic at Australian Frequent Flyer. In this category, we provide expert tips, insider tricks, and facilitate discussions about Qantas, Virgin Australia, non-Australian airlines, and global airline alliances. From earning and redeeming frequent flyer points to maximising elite status benefits, we aim to help you get the most out of your travel. We also cover every step of the journey – from planning and booking flights to experiencing the flight itself, and finally, arriving at your destination. Whether you're a seasoned traveller or just starting to explore the world of frequent flyer programs, you'll find valuable advice to elevate your travel experience. See below for articles on airlines, miles and points.

American Airlines staff unhappy customer

No Compensation for Qantas Downgrade

One member is furious after Qantas cancelled their flight, then downgraded them from Business to Economy on the replacement flight. To make matters worse, this member has not received any compensation for the downgrade. This member was travelling with their wife and infant son from Sydney to New York, with a stopover in Los Angeles. … Continued

27 Apr 2017 Qantas
Qantas A380 Business class

Qantas Point Upgrades: Good Value?

Qantas recently increased the number of points required for a flight upgrade to Premium Economy, Business or First class. An Economy to Business class upgrade to Los Angeles, for example, increased from 72,000 to 90,000 points. So, do Qantas point upgrades still represent good value? The short answer is that upgrades are still good value for … Continued

15 Apr 2017 Qantas

Abandoning Virgin Velocity

This week a Platinum Velocity member is seriously considering abandoning their loyalty to Virgin Australia. Until now this member has flown Virgin exclusively. But after recent devaluations to the Velocity program and poor experiences with Virgin’s partner airlines, they’re on the lookout for greener pastures. Qantas’ superior international network is one reason for jumping ship. … Continued

13 Apr 2017 Virgin Australia

Qantas Phasing Out Lounge Passes

Qantas is phasing out the card-sized Qantas Club lounge passes that come with certain credit cards and are given out to Qantas flyers with Silver-level status. These physical passes will instead by replaced by digital passes that can be accessed online. The reason for the change would appear to be to combat the sale of lounge … Continued

8 Apr 2017 Qantas

Qantas Platinum Status Shortcut

Qantas has begun offering its frequent flyers the option to “purchase” Platinum status using their frequent flyer points. Multiple AFF members have been contacted by Qantas over the phone with the targeted offer. The asking price? 100,000 Qantas points. In each case, the contacted member had already held Platinum status for several years but had … Continued

6 Apr 2017 Qantas
Economy X seats Virgin Australia

Virgin Boosts Extra-Legroom Seats

Virgin Australia will re-brand its extra-legroom Economy seats as “Economy X”, adding additional benefits including priority boarding and dedicated overhead locker space for Economy X passengers. As part of the new product launch, Virgin will reconfigure its Boeing 737 aircraft to offer three rows of extra-legroom seating at the front of the cabin. This is … Continued

Qantas Tipping Scam Returns

The tipping scam plaguing Qantas’ Los Angeles lounge appears to have returned, with Qantas flyers reporting falling victim to the scam as recently as last month. The scam, which was first reported on AFF two years ago, involves the showers in Qantas’ First and Business class lounges in Los Angeles. When showing lounge guests to … Continued

30 Mar 2017 Qantas

Virgin Launches Melbourne-Hong Kong Flights

Virgin Australia is expanding into Asia with the launch of 5x weekly flights between Melbourne and Hong Kong. The flights will operate to a rather bizarre schedule with the first flight departing for Hong Kong on 5 July, 2017. VA87 will depart Melbourne for Hong Kong at 10.25am on Mondays and 9.40am on Wednesdays, while … Continued

27 Mar 2017 Virgin Australia

Status Matches for Virgin Australia Frequent Flyers

Status matches are a great way to gain status with another airline for free, simply by leveraging your existing status. From time to time, airlines will try to attract the frequent flyers of other airlines by offering a complimentary status match. Sometimes such status matches are promoted by the airline, while at other times it … Continued

25 Mar 2017 Virgin Australia

Raw Deal on Virgin Lounge Access

Frequent flyers with Virgin Australia are getting a raw deal when it comes to lounge access, according to our members. Virgin Australia flyers with Gold or Platinum status are entitled to lounge access, at least in theory, when flying with Virgin’s partner airlines. But our members are unimpressed by the many gaps in Virgin’s lounge … Continued

23 Mar 2017 Virgin Australia

2,500 Free Velocity Points in 5 Minutes

Would you like a quick and easy boost to your Virgin Velocity point balance? Our members have discovered a clever way to earn 2,500 Velocity points for free, and it only takes a couple of minutes! The trick is to sign up for a CrownBet Rewards account. CrownBet Rewards is currently offering 5,000 bonus points … Continued

18 Mar 2017 Virgin Australia