Singapore Airlines Call Centre Frustration

Singapore Airlines is renowned for consistently good service in the air. In fact, it just won the Skytrax award for world’s best airline! Unfortunately, this quality customer service doesn’t extend to the Singapore Airlines call centre. AFF member bean has had some very frustrating experiences with the Singapore Airlines and KrisFlyer call centres lately. Most of … Continued

New Double Qantas Status Credits Promo

Qantas status is in easier reach for the next six days, thanks to a brand new double Qantas status credits promotion! Until Tuesday 14 August, you’ll earn double Qantas status credits on any new Qantas flights booked for travel between 21 August 2018 and 8 August 2019. Status credits count towards earning Qantas status, so … Continued

Empty Neighbour Seats for $29 on Air New Zealand

International flights in cattle class are rarely a fun experience. But having an empty neighbouring seat – or even an entire row to yourself – can make a big difference to your on-board comfort. Several airlines offer the opportunity to purchase a free neighbouring seat on your flight for a small fee. One is Air … Continued

Redeem Qantas Points for Airnorth Flights

Airnorth is a regional Australian airline based in Darwin. The Qantas partner airline operates jet and turboprop services to destinations across northern Australia, as well as to Timor Leste. Given the remote destinations served by Airnorth, flights are often expensive. But you can redeem Qantas Frequent Flyer points for Airnorth flights! Instead of paying $267 … Continued

Virgin Adds Free Bags, Meals to New Zealand Flights

Virgin Australia has announced a host of improvements to its trans-Tasman and short-haul international flights. From 28 October, all Virgin passengers flying between Australia and New Zealand will receive a complimentary 23kg baggage allowance, meal and drink. There are also changes coming to the number of Velocity points and status credits earned for all short-haul … Continued