Airlines, miles, and points is the most popular topic at Australian Frequent Flyer. In this category, we provide expert tips, insider tricks, and facilitate discussions about Qantas, Virgin Australia, non-Australian airlines, and global airline alliances. From earning and redeeming frequent flyer points to maximising elite status benefits, we aim to help you get the most out of your travel.
We also cover every step of the journey – from planning and booking flights to experiencing the flight itself, and finally, arriving at your destination. Whether you're a seasoned traveller or just starting to explore the world of frequent flyer programs, you'll find valuable advice to elevate your travel experience.
See below for articles on airlines, miles and points.
Over the past few years, the same complaints about airlines have appeared time and time again. Some of the most common ones have been airlines making it difficult to get a refund, as well as lengthy call centre wait times and non-existent customer service. Lots of airline customers have put up with bad experiences or terrible … Continued
When redeeming Emirates Skywards miles to book Emirates Classic Reward flights, there are two categories available – Saver and Flex Plus reward tickets. Saver rewards cost fewer miles than Flex Plus rewards, but Flex Plus rewards are available on more flights. Seems simple, right? Well, not so fast… For some reason, Emirates also attaches additional … Continued
Virgin Australia has pushed back the resumption of direct flights between Sydney and Canberra – a route that it hasn’t served for almost two years. In early December 2021, Virgin announced that it would return to the Sydney-Canberra route in partnership with Link Airways from 30 January 2022. The flights would be marketed by Virgin … Continued
Business Class passengers departing from Australia on Oneworld airlines other than Qantas are being refused access to the Qantas First Lounges, despite the Qantas Business Lounges being closed indefinitely. In fact, passengers departing from most Australian airports in Business Class on airlines such as Qatar Airways, American Airlines or Cathay Pacific do not currently have … Continued
Observant Qantas Frequent Flyer members may have noticed that a 4-digit “Reward Code” was added to their digital membership cards on Monday. This new Reward Code facilitates in-store purchases using your Qantas Frequent Flyer points, starting with BP petrol stations. Redeeming Qantas points at BP Since March 2020, you can already earn Qantas points at … Continued
When Lufthansa announced it would introduce buy-on-board snacks on its long-haul flights last year, it promised “high quality” products that would better cater to the “diverse needs of guests”. In reality, the German airline just replaced the complimentary mid-flight refreshment on long-haul routes such as Frankfurt-Los Angeles with the option to purchase from an overpriced … Continued
Qantas is scheduling daily flights from Los Angeles to Brisbane departing at 10.20am in the morning from next May, offering customers a unique daylight option when travelling westbound from the United States to Australia. The flights will be operated by Airbus A330-200s, which will have to be weight-restricted due to the length of these flights. … Continued
Qantas has delayed the restart of its flights to Chile, with all Sydney-Santiago flights now removed from sale until 31 October 2022. Earlier this month, Qantas had been selling seats on its QF27/28 services between Sydney and Santiago from late March 2022. But all Qantas flights on this route have now been “zeroed out” until … Continued
Redeeming frequent flyer points to get from Australia to South America has always been a bit of a challenge. But with all direct flights from Australia suspended since April 2020 due to COVID-19, getting to South America is now especially difficult. Direct flights from Australia to all other continents have now resumed, including Qantas flights … Continued
Qantas Frequent Flyer members can redeem their points to fly with a total of 26 airlines including Qantas, Jetstar, all Oneworld airlines and a host of other unaffiliated partners such as Emirates, WestJet and El Al. This gives frequent flyers lots of ways to spend Qantas points in the air. But not every seat is available … Continued
Qantas will refund customers who were mistakenly overcharged when booking Classic Flight Rewards prior to October 2021 – possibly without even realising. This error, caused by carrier charges being filed in the wrong currency, affected some Classic Flight Reward bookings from Australia to the United States and Hong Kong. Qantas last updated its carrier charges … Continued
In June 2019, as part of its major frequent flyer program overhaul, Qantas Frequent Flyer announced it would soon be possible to redeem points to fly with four new partner airlines – Air France, KLM, Air New Zealand and Bangkok Airways. In the months that followed, Qantas did indeed make Classic Flight Reward seats available … Continued