Qantas

As Australia’s national carrier and largest airline, Qantas holds a special place in the hearts of many Australians. Its Qantas Frequent Flyer program is one of the country’s most popular loyalty programs, offering Australians countless opportunities to earn and redeem points. Explore our Qantas articles for tips, guides, and insights on flying with Qantas and maximising its frequent flyer program.

Qantas 737 at BNE airport

Qantas Considering Unbundled Fares?

Qantas is reportedly considering a “pay as you go” service model on flights between Australia and New Zealand. In a move that would copy the existing models of Air New Zealand and Virgin Australia, Qantas passengers could be charged extra for things like checked baggage, meals, drinks, frequent flyer points, seat selection and in-flight entertainment … Continued

25 May 2018 Qantas
Oops mistake glitch

Qantas Overcharging for Reward Flights

The Qantas website has been plagued with errors since it was “upgraded” earlier this month. Unfortunately, one of the most serious problems has still not yet been resolved. The Qantas website is currently overcharging for some Classic Flight Reward bookings. The correct amounts of taxes and carrier charges are being applied, but the amount of … Continued

21 May 2018 Qantas
Qantas Hangs Up on Platinum Member Requesting Refund

Qantas Refund Black Hole

An AFF member and Qantas Platinum frequent flyer is still waiting for a Qantas refund of $4,000, two months after they had to cancel their flight. And they could be waiting a lot longer, as Qantas has stopped responding to emails and phone calls. PaulDQLD had originally booked two return Qantas Business class fares from Sydney … Continued

10 May 2018 Qantas
Qantas Club Memberships Extended a Further Six Months

Qantas Club Pass Sold to Minor that Can’t Legally Use Lounge

Qantas has had all sorts of IT problems over the past week. Its scheduled system upgrade last Wednesday took far longer than expected, leaving frequent flyers unable to access their accounts or use their Qantas points for many hours. But it’s a different IT problem that has upset AFF member juddles this week. Qantas routinely emails … Continued

5 May 2018 Qantas
Qantas 747 historical photo

End of an Era for Qantas 747s

The Boeing 747 has been the backbone of the Qantas international fleet since 1971. But it’s now the end of an era, with the announcement that all Qantas 747s will be retired by 2020. The Boeing 747 was a ground-breaking aircraft for its time, cutting travel times to destinations around the world and opening new … Continued

3 May 2018 Qantas
Hong Kong

Up to 50% off Qantas Reward Flights

Until Monday 30 April, you can save up to 50% off Qantas reward flights to a range of destinations! Classic Flight Rewards to Hobart, as well as Shanghai, Beijing, Hong Kong, Tokyo and Osaka are all on sale. The discount applies to the points required and is only available on Economy award bookings. Taxes, fees … Continued

28 Apr 2018 Qantas
Qantas 747

Qantas to Fly 747s to Hawaii

Qantas has announced that it will fly Boeing 747 jumbo jets to Honolulu over the Australian summer period. The move sees the introduction of Premium Economy on the Sydney-Honolulu route, as well as a huge increase in the number of Business class seats available to Hawaii. Qantas will fly Boeing 747s to Hawaii from 7 … Continued

27 Apr 2018 Qantas
China Eastern 777

Benefits for Qantas Frequent Flyers on China Eastern

Since 2015, Qantas has been in an extensive alliance with Shanghai-based China Eastern Airlines. The partnership is the equivalent of the Qantas-Emirates joint venture. Despite this, it doesn’t seem to receive much attention. So what exactly can Qantas frequent flyers on China Eastern expect? China Eastern is part of the SkyTeam alliance. But the partnership … Continued

21 Apr 2018 Qantas
Qantas A330 Business suites

Qantas Upgrades in Exchange for Flexibility

There’s not much worse than being bumped from a flight at the airport! Luckily for Qantas passengers, the airline is proactively working to avoid this. It’s now offering free upgrades to passengers willing to give up their seats on oversold Qantas flights. An AFF member recently received a phone call from Qantas the day before … Continued

19 Apr 2018 Qantas
South Africa safari rhinos

Qantas to Start Perth-Johannesburg Flights?

Qantas is reportedly considering launching direct flights from Perth to Johannesburg. Complementing Qantas’ existing route from Sydney to South Africa, the new service would directly compete with South African Airways. The new Qantas flights from Perth to Johannesburg would operate 4x weekly from 7 December 2018, using an Airbus A330-200. Routes Online reports that Qantas … Continued

11 Apr 2018 Qantas