Qantas

As Australia’s national carrier and largest airline, Qantas holds a special place in the hearts of many Australians. Its Qantas Frequent Flyer program is one of the country’s most popular loyalty programs, offering Australians countless opportunities to earn and redeem points. Explore our Qantas articles for tips, guides, and insights on flying with Qantas and maximising its frequent flyer program.

Qantas Travelling Pet Policy leaves Members Barking Mad

The latest group of passengers to be targeted by Qantas policy changes are barking mad about it. One member has been left furious that Qantas now require travelling pets to be consigned as freight for all tickets purchased after 1 December 2014. It is a dog eat dog world out there for travelling fur-babies. The … Continued

4 Dec 2014 Qantas

How to catch those elusive long haul redemptions

Some of the better award flight redemptions to be had for any frequent flyer program can be found in the long haul options on offer. Using those hard earned points and a little cash to replace potentially thousands can be very good value. But you do need to put some effort into catching those redemptions, … Continued

1 Dec 2014 Qantas

90 Reasons to Fly Qantas – not!

A common theme on our discussion board in recent times is “Qantas-bashing”. Some members see this as a blood sport and engage in it freely and often, whilst others have grown tired of the constant barrage of Qantas-hating. This week our member’s take inspiration from a previous Qantas marketing campaign and set a goal to … Continued

27 Nov 2014 Qantas

Earning Qantas points – quickly and cheaply

This week, one of our members had a question that has probably crossed the mind of many a member. Faced with an award being available, but not having enough points, how do you quickly accumulate those much needed points? Long time listener, first time caller. I am travelling from Melbourne-Sydney in a few weeks and … Continued

24 Nov 2014 Qantas

Qantas service standards under fire

A Qantas Platinum Frequent Flyer this week hits out at Qantas and asserts that loyalty is repaid with disinterested service – and at a premium price! This member has been a platinum level flyer for many years and is becoming increasingly disheartened with the quality of service received at Qantas. Poor service has been experienced … Continued

30 Oct 2014 Qantas

Qantas losing its gloss?

A newspaper article last week asked the question, “Is Qantas losing its gloss”. Using statistics published by the government on International Airline activity over the past ten years, it argued that Qantas was in significant decline. While some may ask what rock the author had been hiding under, as such news is hardly new given … Continued

28 Oct 2014 Qantas

Bumped from Business

With a trip to the USA often taking 15 hours or more, the thought of travelling in economy class for that time is one too difficult to contemplate for many. Corporate travellers will often find Business Class mandated for such a journey, thanks to a company’s travel policy. But for the leisure traveller, avoiding economy … Continued

18 Oct 2014 Qantas

Qantas Care Factor

Qantas has coped a battering this week with one member resolutely declaring that the Qantas customer care fail in the inherent requirement of their job… caring! A relatively straightforward request has been met with a poor attitude and a lack of empathy according to one member. This member sought to change the time for the … Continued

16 Oct 2014 Qantas

Changing the Status Quo

One member this week queries why Status credits are tied to frequent flyer point earn rates. Our members discuss whether there is scope to improve the ways in which status credits are awarded. One suggestion is that there should be an incentive based system for the accrual of status credits. For example, the more flights … Continued

9 Oct 2014 Qantas

Goodbye to the Status Fairy?

When Qantas made changes to its frequent flyer program recently, it was obvious for many that status could be harder to achieve in the future. First the “marginal” Any Seat awards were disposed of, a source of cheap status credits to many members and the topic of much discussion on the forum. Then the reduction … Continued

13 Sep 2014 Qantas