Singapore Airlines

Singapore Airlines and its KrisFlyer frequent flyer program are popular topics at Australian Frequent Flyer. Singapore Airlines is a highly regarded airline known for its excellent service and efficient operations. It also has convenient connections from all major Australian cities to Asia, Europe and the United States via Singapore. Browse below to learn more about flying with Singapore Airlines and unlocking the benefits of KrisFlyer.

Singapore Airlines A380

10 Things to Love About Singapore Airlines KrisFlyer

Update: In January 2019, Singapore Airlines slightly increased the cost of Singapore Airlines and SilkAir redemptions, and the rate at which miles can be transferred to/from Velocity has increased to 1.55:1. In April 2019, Singapore Airlines is also increasing the cost of Star Alliance awards. Singapore Airlines KrisFlyer is one of the world’s best frequent … Continued

Singapore Airlines Airbus A350 at Brisbane Airport

Singapore Airlines Call Centre Frustration

Singapore Airlines is renowned for consistently good service in the air. In fact, it just won the Skytrax award for world’s best airline! Unfortunately, this quality customer service doesn’t extend to the Singapore Airlines call centre. AFF member bean has had some very frustrating experiences with the Singapore Airlines and KrisFlyer call centres lately. Most of … Continued

Singapore Airlines Suites

Singapore Airlines Named World’s Best Airline

Singapore Airlines has been named the world’s best airline in the 2018 Skytrax rankings. The title was stolen from Qatar Airways, which dropped to second place. No Australian airlines made it into the top ten. Singapore Airlines also won the 2018 Skytrax award for the world’s best First Class. Qatar Airways has the best Business … Continued

Singapore Airlines Airbus A350

Singapore Airlines Relaunches World’s Longest Flight

Singapore Airlines will reclaim the title of world’s longest flight when it reinstates non-stop service from Singapore to New York later this year. The Airbus A350-900ULR operating the 18-hour, 15,344-kilometre trek will be configured only with Business class and Premium Economy seating. The first non-stop Singapore-Newark service will take off on 11 October 2018. Initially … Continued

Singapore Airlines service desk at Changi Airport

Qantas vs Singapore Airlines Service: Chalk & Cheese

One AFF member recently flew with Qantas to Singapore, then returning with Singapore Airlines. Unfortunately for henleybeach, their suitcase was damaged on both flights. But the follow-up customer service received from each airline could not have been more different! This member flew with Qantas in Business class from Adelaide to Singapore in February. They sent … Continued

Singapore Airlines Airbus A350 at Brisbane Airport

1,000 Bonus KrisFlyer Miles for New Members

If you’re not already a member of the Singapore Airlines KrisFlyer program, now is a great time to join! Singapore Airlines is currently offering 1,000 bonus KrisFlyer miles to new members who sign up by 31 March, 2018. The program is free to join. The 1,000 bonus KrisFlyer miles will take 4 to 6 weeks … Continued

Singapore Airlines 777 in Melbourne

Singapore Airlines Shuffles Canberra, Wellington Flights

Singapore Airlines will commence daily flights from Canberra to Singapore from 1 May, 2018. Operating via Sydney in one direction, the new Boeing 777-300ER service will feature First class. At the same time, Singapore’s 4x weekly services to Wellington will be re-routed via Melbourne instead of Canberra. The changes will see services from Canberra to … Continued

Singapore Airlines business class

How Likely are Singapore Airlines Waitlists to Clear?

Waitlists are one of the quirks of the Singapore Airlines KrisFlyer program. When no award seats are available on the flight you want, most airlines will simply tell you there is no availability. Singapore Airlines, on the other hand, allows KrisFlyer members to “waitlist” for flights that do not currently have award availability. If the … Continued