There is nothing like coming home. That is of course unless the flight getting you home happens to be a famed “red eye” or overnight flight. If you are lucky enough to be able to sleep on a plane then if may not be so bad. For some of our members however, the experience is … Continued
A photograph of an overweight man sitting in a very tight plane seat has resurfaced this week. This photograph has evoked sympathy for both the overweight man and the unfortunate person sitting next to him. In a nation whose waistlines are expanding, our members discuss some of the practicalities of airlines dealings with overweight passengers. … Continued
These days it seems it’s almost a daily occurrence. Be it helping themselves to their duty free stash or just taking advantage of the airlines generosity, passengers are confusing the cabin with a public bar and acting accordingly. With an unruly passenger onboard, and cabin safety of paramount importance, the resultant diversion comes at great … Continued
An unexpected danger to some passengers on board is the dissemination or consumption of nuts. A four year old girl on a Ryan-Air flight suffered an alleged anaphylactic shock after a fellow passenger opened a packet of nuts in another row. This story raised a number of issues with our members and led them to … Continued
One of the biggest changes to the customer experience when flying domestically has been in the area of in flight entertainment (IFE). With seat back screen systems expensive to install and keep updated with technology, airlines have been looking at ways to save money. WiFi streaming is a technology that for many airlines solves the … Continued