The Journey

At the end of the day it's all about "The Journey". This popular topic covers the planning, booking, the flight, and then the arrival at you destination. Dive into this section to explore tips and advice for every step of your journey.

Bid for an upgrade on your flight

Bid For an Upgrade on Your Next Flight

Want to upgrade to Business Class on your next flight? Upgrading with frequent flyer points could be one option. But if you don’t have enough points or your fare isn’t eligible for a points upgrade, bidding could be another way to score an upgrade. Many airlines including Qantas, Virgin Australia, Air New Zealand and even … Continued

Inflight economy cabin passengers are getting food served in Qantas A330

8 Excellent (Non-First Class) Airline Meals

When flying international First Class, the meal service is designed to be a luxurious, multi-course dining experience. But you don’t necessarily have to be flying First to get great food on board! Because airline meals are generally produced on a mass scale and are often reheated from frozen, they can at times be quite awful. … Continued

30 Oct 2022 In Flight
Flight attendant serving drinks to passengers on board

Giving Gifts to the Cabin Crew: A Good Idea?

Being a flight attendant may seem like a glamorous job, but it can also be a thankless one. Airline cabin crew are highly trained, work long hours, put up with a lot of difficult passengers and at the end of the day, are responsible for the safety of their passengers – a tough job that … Continued

20 Oct 2022 In Flight
Delta recently revamped its "Premium Select" meal service

How Different Airlines Approach Premium Economy Meals

Premium Economy has been a popular invention for passengers looking for an improved travel experience on a budget. The cabin has also proven lucrative for airlines. The beauty of Premium Economy, from an accountant’s point of view, is that the seats only take up around 30-60% more room on the plane (depending on the configuration). … Continued

24 Sep 2022 In Flight
Vietnam Airlines Boeing 787

Fly Premium Economy to Europe from $1,828 Return

Vietnam Airlines and Singapore Airlines both have some excellent round-trip Premium Economy fares available now for travel from Sydney and Melbourne to Europe, starting from as low as $1,828 return. Singapore Airlines also has some stellar Premium Economy sale fares available now from Melbourne and Sydney to New York. Both are full-service airlines. The main … Continued

International Flights on Sale for December 2021: Will They Fly?

Airlines Slash Travel Agent Commissions

Many international airlines are about to slash the commissions they pay to Australian travel agents by as much as 80%, upending the traditional business model of travel agencies. From tomorrow (1 July 2022), airlines including Qantas and British Airways will reduce the base commission paid to travel agents via Billing and Settlement Plan (BSP) on … Continued

AFF member Rugby's missing iPhone

The Crazy Adventure of an AFF Member’s Lost Phone

In the Qantas safety video played at the start of every flight, passengers are told that if they lose their phone they should contact a crew member immediately. “Please avoid moving your seat or trying to retrieve it as phones as tablets may be damaged or destroyed if caught in the seat mechanism,” the safety video … Continued

15 May 2022 Post Flight
A Scandinavian Airlines plane at Copenhagen Airport

SAS Age-Based Price Discrimination

It’s not that uncommon for some airlines to offer discounts to children, or even to sell tickets at different prices based on a person’s location, the type of electronic device they’re using or if they’re travelling for work. There are also plenty of examples of airlines charging different fares on domestic flights to residents and non-residents, … Continued

Travel agent

Is a Travel Agent Renaissance Coming?

The coronavirus pandemic has sadly forced many bricks-and-mortar travel agencies to close, putting many skilled travel agents out of jobs. To make matters worse for surviving travel agencies, airlines everywhere are now trying to bolster their own recoveries by slashing commissions paid to travel agents. Yet, as international travel slowly rebounds, experienced travel agents are … Continued