Denied Entry to Another Country: Who’s at Fault?

One member recently had the unfortunate experience of being denied entry to a country because they did not have the correct visa. This member inadvertently flew with Qantas to Papua New Guinea without the necessary visa, and was sent on the next flight back to Australia after being stopped at the border. I had a rather … Continued

Flight Delayed? You Could Earn $860!

Flight delays can be frustrating, but sometimes there’s a silver lining. If you’re flying on a European airline, or any other airline on a flight departing Europe, you could be entitled to compensation. The European Union has generous laws designed to help passengers affected by flight delays and cancellations. The “EU261” regulations entitle passengers to … Continued

Singapore Smart Gates Now Available to Australians

Regular visitors to Singapore will be pleased to learn that from 1 October, Australians will be eligible to use the “enhanced-Immigration Automated Clearance System”, or eIACS usually available only to local residents passing through Singapore’s Changi Airport. Unfortunately, travellers will need to register first before they can use these “smart gates” and there are a … Continued

“Automated Passport Control” expedites USA arrivals

Australian travellers to the United States will be pleased to know that “Automated Passport Control” (APC) kiosks can now be used when entering the country. APC machines have now been installed at many major airports in the United States, including Los Angeles, Dallas/Fort Worth, Miami, San Francisco and both of New York’s international airports. This … Continued

Entry to Australia on an expired Passport

Saffron may be expensive at $20 a gram – but Australian Passports are not far off in the value stakes, so it makes sense to extract as much value as you can out of one before renewal. Most frequent travellers would be well aware of the 6 month validity before expiry requirement many countries have, … Continued