New Change.org petitions, calling for the Australian government to assist Virgin Australia through the COVID-19 crisis, have attracted huge support from the Australian travelling public. One petition, titled “Keep Virgin Australia In The Skies”, has already attracted over 30,000 signatures. It calls on Prime Minister Scott Morrison to “support Virgin Australia by offering the industry assistance … Continued
Some Australian frequent flyers are getting nervous about their Velocity points, after Velocity Frequent Flyer started blocking point transfers to the Singapore Airlines KrisFlyer program. The loyalty program of Virgin Australia has also started imposing limits on gift card redemptions from the Velocity rewards store. Transfers between Velocity and KrisFlyer suspended On Friday evening, Velocity … Continued
Virgin Australia is temporarily no longer providing complimentary snacks to Economy class passengers on domestic flights. The airline has also stopped serving tea, coffee, juice and complimentary Happy Hour drinks in Economy class as part of a new “simplified” onboard food and beverage menu. This includes flights to and from Perth, where a full meal … Continued
The Virgin Australia Group will cancel around 90% of its domestic flights from midnight on Friday 27 March 2020, as most Australian states move to shut their borders to contain the spread of COVID-19. This is in addition to the grounding of all international Virgin Australia flights from 30 March, and is a further cut beyond … Continued
Virgin Australia will extend the status of all Velocity Frequent Flyer members for 12 months. It will also gift its Silver, Gold and Platinum Velocity Frequent Flyer members with monthly bonus status credits for the next three months. Virgin initially announced that it was only offering extra status credits for 3 months. But now that … Continued