Our member FIFOSuit recently headed to the United States for a whirlwind of a trip. Six US and Canadian cities including Las Vegas, New York and Toronto were visited in just twelve days. As a Velocity frequent flyer, our member decided to fly with Virgin Australia to LA. Delta, Virgin’s partner airline, was used for … Continued
This week one member is in an enviable position. They have over 100,000 Velocity frequent flyer points stashed away and request advice about the best value way to use these points. Velocity Frequent Flyer points can be used for a variety of different redemptions including reward flights, upgrades, holidays, gift vouchers, products at the Velocity … Continued
This week a number of members accuse Virgin Australia of blatant misleading advertising after a member was refused a glass of wine on a recent flight. This member chose to fly Virgin on the back of a high-profile campaign promoting the free food and drink now available on all Virgin flights. In the advertisements, a … Continued
Virgin Australia recently announced a new partnership with South African Airways. As part of the agreement, Velocity members can earn and redeem points with South African Airways. They also have access to reciprocal status benefits, such as lounge access, when flying South African. The partnership is a fairly useful addition to the global network of … Continued
With much hype, Virgin Australia recently introduced its “Fare Promise”. Under the scheme, Virgin claims it will match the prices of its own flights if they are cheaper on a third-party website. In addition, members with eligible claims will receive 500 Velocity points. It sounds good in theory, but a closer inspection of the fine … Continued