Velocity points earned with Agoda not posting

As Agoda is a partner of Virgin Australia, Velocity frequent flyers should be able to earn points by booking hotel accommodation online through the Agoda booking portal. However, some of our members have reported that the entitled points have not been posting properly. Are our members doing something wrong or is there a problem on … Continued

BP pumping out Velocity points by the tank

Virgin Australia Velocity has a shiny new partner. Velocity members can now earn 2 points per litre of petrol by filling up at BP petrol stations, as well as 2 points per dollar spent in-store. The new partnership is a welcome addition for our members who are more than happy to start taking advantage of … Continued

No value in Virgin Flexi fares?

One member is frustrated at what they perceive as a considerable devaluation of Virgin’s more expensive Flexi fares. They complain that while the benefits have decreased, the prices of Flexi fares have soared. Flexi fares often cost triple the price of a standard Saver ticket. Can someone enlighten me on the benefit of booking a … Continued

Finally, free food on all Virgin flights

Virgin Australia began offering free food on all domestic flights last week. The news has been largely welcomed by our members, who have long complained of Virgin’s lack of consistency when it comes to in-flight service. Until now, those on flights between the east coast and Perth already received a complimentary hot meal. However the … Continued

Virgin Happy Hours not so cheery lately

Following the end of the price war between Qantas and Virgin, combined with the recent removal of Virgin’s cheapest Saver Lite fares, our members have noticed that Virgin Australia’s so-called Happy Hour specials have not been looking too happy lately. The Thursday afternoon specials once offered some great deals on flights to a selection of … Continued